Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Stayed during renovation project and morning noise was a bummer
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Andrew, GM, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Andrew, GM, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Noisy
Publié le 4 oct. 2024 sur HotelsUnder construction. Noisy. Requested for higher floor, but placed in ground floor because we arrived late at night. They prioritized who comes in early.
Courtyard by Marriott always disappoints me.
Reception do not recognize Bon Voy member.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Andrew, GM, Gestion de l’hôtel
Good afternoon! Thank you for sharing your experience with us. I apologize we failed to meet your expectations. We did note your request and I apologize we were unable to accommodate. We were sold out with multiple groups. We do not prioritize guests who arrive early over those who arrive later, however we do work to keep teams clustered to minimize concerns as well as recognizing the preferences of our Elite Bonvoy members (very similar to pre-boarding of airline passengers). You were not recognized as a Bonvoy member, as we had no indication of your membership. It was not included in your reservation, nor was it provide upon arrival.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Andrew, GM, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Andrew, GM, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Andrew, GM, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Overall our stay was good, the renovated rooms & hallways look nice. The only thing that stood out is how expensive the cafe was, I got a plain bagel, a side of two eggs & bacon & a latte and the total was 27$ (with no tip). I know it’s for the convenience of it being in the hotel but it’s crazy inflated & absolutely not worth it.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Andrew, GM, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Andrew, GM, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
We enjoyed the balcony in our room. Our room was updated and clean
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Andrew, GM, Gestion de l’hôtel
Thanks for staying with us. We are pleased to hear you enjoyed the balcony and our courtyard area. We appreciate your feedback!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Andrew, GM, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
