Note fondée sur 853 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par SATISH, Gestion de l’hôtel
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Property was unclean and full of mold.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par SATISH, Gestion de l’hôtel
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par SATISH, Gestion de l’hôtel
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
par un voyageur
Decent only minor drawbacks
Publié le 22 sept. 2024 sur HotelsI stayed here for the weekend while visiting family. The hotel is okay. Its old and noticeably so. The property in the common areas were warm, I don't know if the AC was broken or something. The room was big. Plenty of room. Old style with the sink in the room with and the tub and toilet separate. My room had an odd smell to it. It didn't stink but it was different. The bed was noisy but comfortable. Fridge and microwave in the room which is a good thing. I overall decent.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par SATISH, Gestion de l’hôtel
Dear Guest,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par SATISH, Gestion de l’hôtel
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
par un voyageur de Springfield
Publié le 15 sept. 2024 sur Expedia
Property is old, but very clean.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par SATISH, Gestion de l’hôtel
Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
par un voyageur
Publié le 9 sept. 2024
It was an affordable room, but the entire property could have been much cleaner. The room and the bathroom needed some spring cleaning. the wall of the room was dirty, and the sink area was very sticky, the light switches were dirty and when I wiped them with a wipe the dirt came off.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par SATISH, Gestion de l’hôtel
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
People coming and going slamming their doors until midnight. This is my second time staying there, same thing the first time. I have family close by there, so this is convenient, but I will Not come back here.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par SATISH, Gestion de l’hôtel
Dear Guest,It is disheartening to hear about your experience. Our apologies for all the issues that you encountered. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
This was the worst place and I will never stay here again
The staff was rude
The hotel was disgustingly dirty
The air conditioner was so loud I couldn’t sleep
It was absolutely HORRIBLE
Commentaires de Gestion de l’hôtel
4 sept. 2024 par SATISH, Gestion de l’hôtel
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Toilet seat was broken, sheets were stained, lights flickered, we left early.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par SATISH, Gestion de l’hôtel
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
