Ratings based on 754 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 29, 2024 on Expedia
by A traveller
Posted Jun. 28, 2024 on Expedia
by A traveller
Posted Jun. 28, 2024 on Expedia
Our family had to check in after hours, the attendant on duty had a look of annoyance on his face for sure looking like “ don’t try it”, which might be taken offensively by others even still everything went well check in. The room I was assigned was not equipped with anything extra other than a little soap and towel for dishes.
by A traveller from Indianapolis
Posted Jun. 27, 2024 on Expedia
The lady at desk is mean as hell to ppl
Comment from Hotel Management
Jun. 28, 2024 by Hotel Management, Hotel Management
Dear Ratisha, Thank you for taking the time to share your experience and concerns. Providing the highest level of hospitality is our number one priority; therefore, we sincerely apologize for the behavior of one of our associates. Our concerned team is looking into this to prevent similar issues from occurring in the future. Apart from this, we hope you had a pleasant stay and hope that you choose us again when your travels bring you back to the area.Sincerely,Hotel Management
by A traveller
Posted Jun. 27, 2024 on Hotels
by A traveller
Posted Jun. 26, 2024 on Expedia
by A traveller
Posted Jun. 26, 2024 on Expedia
The property inside reeked of marijuana. The room could use a good deep cleaning. The floor was slimy when walking on it.
Comment from Hotel Management
Jun. 27, 2024 by Hotel Management, Hotel Management
Dear Regina, Thank you for choosing Extended Stay America. It is good that you had a comfortable time here. However, we are sorry for the cleanliness issues that you encountered, and we will address them as soon as possible. Please return and enjoy a flawless stay. Sincerely,Hotel Management
by A traveller
Posted Jun. 25, 2024 on Hotels
by A traveller from Indianapolis
Posted Jun. 25, 2024 on Expedia
by A traveller
Posted Jun. 24, 2024 on Hotels
