Note fondée sur 820 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de quebec
Publié le 15 sept. 2024 sur Expedia
Hôtel sympa et confortable. Accueil amical et professionnel. Grande chambre moderne et avec tout le confort, bon wifi. Un peu loin de la ville (25mn) mais c’est bien.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Sandrine,We're delighted to hear you found our hotel pleasant and comfortable, with friendly and professional service. It's great to know you enjoyed our modern, well-equipped room and reliable wifi. While we are a bit of a distance from the city (25 minutes), we're pleased this did not detract from your overall experience. Your feedback is appreciated, and we hope to welcome you back in the future.
par un voyageur
Publié le 5 déc. 2024
Great
Commentaires de Gestion de l’hôtel
7 déc. 2024 par Manager, Gestion de l’hôtel
Hello Toccara,We appreciate you taking the time to share your feedback with us. If there are any further details you would like to discuss or if you have any additional comments, please feel free to contact our management team directly. Your input helps us improve our services for all future guests.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM, Gestion de l’hôtel
Thank you for your positive feedback! We're so glad to hear you had a great stay. We look forward to welcoming you back to Heritage Inn & Suites soon
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The hotel smells so bad
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM, Gestion de l’hôtel
Thank you for your feedback. We're very sorry to hear about the odor you encountered during your stay. This is not the experience we want for our guests. Your comments are valuable, and we appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
par un voyageur
Not Bad
Publié le 22 sept. 2024 sur HotelsFor the most part it was really good. Breakfast had a variety of thing but no gravy for the biscuits or brown sugar for cereal. The beds were comfortable and the front desk people were nice and accommodating.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM, Gestion de l’hôtel
Thank you for your review! We're glad to hear that you enjoyed your stay and found the beds comfortable, along with our accommodating front desk staff. We appreciate your feedback about the breakfast options and we are sorry you missed a day that we served gravy! Your insights help us improve, and we hope to welcome you back for an even better experience
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you had a good stay. We look forward to welcoming you back to Heritage Inn & Suites soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Broken toilet and AC. Need to improve breakfast. Better management needed during busy hours.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Sumit, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we strive to enhance our services continually. We appreciate your input and will address these areas to ensure a more pleasant experience for our guests in the future.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
This hotel is fantastic; I highly recommend it!
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Lawrence,We're thrilled to hear you enjoyed your stay with us and appreciate your recommendation! We strive to provide top-notch service and accommodations to all our guests. If you have any more feedback or suggestions, please feel free to reach out to our management team directly.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
This a great property and highly recommend it.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Larry,We are thrilled to hear that you had a positive experience at our property. Thank you for recommending us! If you have any further feedback or need assistance, please feel free to reach out to our management team.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Amber,We are delighted to hear that you had a fantastic experience during your stay with us! We hope to welcome you back soon for another memorable stay.
