Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Lobby and breakfast area are very nice. Room itself was disgusting. Our feet and socks were so dirty from the carpets. We are a family of 4 and only received 2 towels and no linens for the pull out couch. Front desk quickly brought them, but it would’ve been nice to have everything we needed upon checking in after a long day of traveling.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Denise GM, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay with us, and I am very sorry to hear you were unhappy with the cleanliness of your suite. Our Housekeeping Team takes pride in providing clean, comfortable suites, bathrooms, and amenities that make every guest feel at home. Your comments will help us prevent future issues and we hope to welcome you back soon.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Ms. Jamie and Mr. Marvin are extremely helpful, personable and go out of their way to ensure your comfortable! They provided AWESOME hospitality!!!
The suite are very spacious, comfortable and CLEAN!! I would recommend this property to everyone! Cç
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Denise GM, Gestion de l’hôtel
Thank you for choosing Homewood Suites Chesterfield and awarding us with a fantastic review. We hope to have the pleasure of serving again soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The location of the room was very noisy
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Denise GM, Gestion de l’hôtel
Thank you for choosing the Homewood Suites Chesterfield. I am sorry you found your room location noisy. Some rooms are closer to exits, however, if it was other guests we would have wanted to opportunity to correct during your stay.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur de Delano
Publié le 16 sept. 2024 sur Expedia
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par un voyageur
OK
Publié le 14 sept. 2024 sur HotelsHousekeeping missed a couple of areas from the previous guest. Furniture was wobbly and though we requested maintenance to come fix it they never did.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
par un voyageur
Publié le 1 sept. 2024 sur Expedia
It’s was a great place staff was amazing
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Denise GM, Gestion de l’hôtel
Thank you for your recent stay with us! I hope you felt at home and enjoyed a reliable and friendly stay experience. We can’t wait to welcome you home again soon!
par un voyageur
Publié le 1 sept. 2024 sur Expedia
There are no issues
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Denise GM, Gestion de l’hôtel
Thank you for taking a moment to share your experience. I am happy to hear you found the Homewood Suites to your liking. We strive to provide reliable and friendly service that makes a difference in your stay and look forward to welcoming you back soon.
par un voyageur
Great for families!!
Publié le 1 sept. 2024 sur HotelsWe got in late and the front desk staff got us checked in quickly, she was so kind! The room was amazing, super comfortable! Breakfast was great and the employees were so wonderful to our kids!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Denise GM, Gestion de l’hôtel
Thank you for taking a moment to share your experience. I am happy to hear you found the Homewood Suites Chesterfield to your liking. We strive to provide reliable and friendly service that makes a difference in your stay and look forward to welcoming you back soon.
