Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 nov. 2024
Convenient to airport and highway. Clean, but rooms were very small. Pet fee reasonable five a cat but dog smell was too strong left in room.
Commentaires de Gestion de l’hôtel
21 nov. 2024 par M, Gestion de l’hôtel
Dear Tracy,Thank you for your feedback. We’re glad to hear that you found our location convenient and that the room was clean. We do apologize for the size of the room not meeting your expectations and for the strong odor you encountered. We take all feedback seriously, especially regarding cleanliness and pet odors, and will address this with our housekeeping team to ensure we improve in this area. We appreciate your comments and hope to welcome you back in the future for a more comfortable experience.Best Regards,Management Team
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Above average motel!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Doug,Thank you for your positive feedback! We’re thrilled to hear you found our motel to be above average. It’s always great to know when our efforts to provide a comfortable and pleasant stay are recognized.We look forward to welcoming you back and hope to make your next visit even better!Best Regards,Management Team
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Chad,Thank you so much for your wonderful rating and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best Regards,Management Team
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The facility is a bit tired. Staff are great.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Nathan,It is extremely gratifying to see that your stay was satisfactory. Your appreciation of the staff is highly encouraging. This will surely motivate us to raise the service benchmark. We take your feedback seriously and will investigate the issues you have mentioned regarding facilities. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best Regards,Management Team
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Paula,Thank you so much for your wonderful rating and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best Regards,Management Team
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear John,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
par un voyageur
Publié le 20 sept. 2024 sur Expedia
El ascensor no funciona muy bien, no hay buena apariencia, la puerta del cuarto no cerraba, nos cambiaron de habitacion habia mucha humedad, piso mojado por bote de agua del aire acondicionado.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Richard,Thank you for taking the time to provide your valuable feedback. We sincerely apologize for the multiple issues you encountered during your stay, including the elevator, room door, humidity, and water from the air conditioning. Please rest assured that we are addressing these concerns with our maintenance and housekeeping teams to ensure they are resolved promptly. We understand how these inconveniences impacted your experience, and we deeply regret falling short of your expectations. We are committed to improving these areas to provide a better stay for all our guests. We appreciate your patience and understanding, and we hope you will consider giving us another chance in the future. Sincerely,Management Team
par un voyageur
Publié le 9 sept. 2024 sur Expedia
I will never stay at La Quinta Inn again.
I was very disappointed.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par M, Gestion de l’hôtel
Dear Vanessa,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par M, Gestion de l’hôtel
Dear Kemalynn,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best Regards,Management Team
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Fights in the hallway, torn carpet, no alarm clock, no hairdryer and the room smelled like cat urine.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear Christopher,We are sorry to know that the cleanliness of our hotel did not meet your expectations. We have already shared your comments with our housekeeping team and are conducting a thorough review to address the specific issues you mentioned. We wish to see you soon for a better stay.Sincerely,Management Team
