Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 janv. 2025
par un voyageur de Metairie
Publié le 4 déc. 2024
par un voyageur de Metairie
Publié le 14 nov. 2024
I only have one problem with the stay and that is the inconsistency in the parking payment. It was supposed to be $16 a day but I was charged $20 for 2 of the days I was there 🤔
par un voyageur
Publié le 22 oct. 2024 sur Hotels
par un voyageur
Publié le 21 oct. 2024 sur Hotels
par un voyageur
Publié le 20 oct. 2024 sur Hotels
My stay was very relaxing and welcoming the minute you walk in. Very clean and beautiful and someone everywhere of you should need help. The room was very clean as the bathroom and huge window for beautiful views of sun rising
par un voyageur de Fishers
Publié le 20 oct. 2024 sur Expedia
I recently stayed at the St. Louis Marriott Airport Hotel and, unfortunately, it did not meet the standards I have come to expect from Marriott properties. The experience was disappointing from the moment I arrived.
The front desk staff were not friendly or welcoming. There was no greeting upon arrival, and they used hand gestures to call guests rather than speak to them. Throughout my stay, the front desk staff consistently displayed a cold demeanor. If they were busy, they didn't even acknowledge the presence of guests, making us feel invisible. Communication with the staff felt more like we were their employees rather than hotel guests, which gave the atmosphere a motel-like feeling rather than a welcoming Marriott experience.
The condition of the room was equally concerning. The carpet was gross and seemed like it hadn't been cleaned in years. The bathroom tub was dirty and questionable in terms of hygiene, which was unexpected from a Marriott hotel.
Having stayed in numerous Marriott hotels, this was by far the worst experience I've had in terms of front desk service and room cleanliness. I hope the management takes this feedback seriously and makes necessary improvements.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
par un voyageur de Okawville
Publié le 18 oct. 2024 sur Expedia
Love this hotel!
par un voyageur de Tucson
Publié le 14 oct. 2024 sur Expedia
Night desk agent, Tavist, was very helpful, friendly and super service oriented.
