Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon hôtel
Publié le 19 mai 2024 sur HotelsTrès bien. Le Starbucks pour le petit déjeuner est trop petit. Le Check in est trop long, chambre et voiture. Chambre grande et très convenable. Séjour agréable
Commentaires de Gestion de l’hôtel
20 mai 2024 par The Marriott St. Louis Grand Team, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 2 sept. 2019 sur Hotels
Trop cher pour les service .pas de déjeuner inclus et même pas de wifi.
Commentaires de Gestion de l’hôtel
3 sept. 2019 par The Marriott St. Louis Grand Management Team, Gestion de l’hôtel
Thank you for rating us a 4. We appreciate your feedback.
par un voyageur
Don't waste your money
Publié le 24 juin 2024 sur HotelsWe have stayed here many times. This is our last time. Check in great. Refrigerator never kept anything cold. Thermostat kept room to hot. Water leaking under sink. No microwave. Women running around our floor with short dresses showing private areas. Elevator to parking garage didn't work. You had to walk floor to get to the top Elevators. The worst stay ever. Cleaning lady knocking on door to see if had left yet.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par The Marriott St. Louis Grand Team, Gestion de l’hôtel
We are disappointed to see your feedback and hope you will accept our apologies for the problems you experienced during your stay. We missed some critical opportunities while you were here, and we regret falling short of what you should always expect from us. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to St. Louis.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Vernon, Thank you for your kind rating! We enjoy offering our guests comfort, convenience, and sophistication at our downtown hotel. It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was our pleasure accommodating you at Marriott St. Louis Grand, and we hope to see you again soon. The Marriott St. Louis Grand Management Team
par un voyageur
Publié le 24 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2024 par The Marriott St. Louis Grand Team, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Parking is not free... However, if you pay $40 at the hotel front desk, you can go in and out of the garage without having to pay each time you leave; so I like that option. Other than that, the property was clean and accessible and the staff was very polite and welcoming.
Commentaires de Gestion de l’hôtel
24 juin 2024 par The Marriott St. Louis Grand Team, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 24 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par The Marriott St. Louis Grand Team, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par The Marriott St. Louis Grand Team, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juill. 2024 par The Marriott St. Louis Grand Management Team, Gestion de l’hôtel
Dear Jenna, Thank you for your excellent rating! We enjoy offering our guests comfort, convenience, and sophistication at our downtown hotel. It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was our pleasure accommodating you at Marriott St. Louis Grand, and we hope to see you again soon. The Marriott St. Louis Grand Management Team
par un voyageur
Publié le 22 juin 2024 sur Expedia
Great for downtown access
Commentaires de Gestion de l’hôtel
23 juin 2024 par Management Team, Gestion de l’hôtel
Dear Ryan, Thank you for sharing your feedback with fellow travelers. We believe our convenient location is ideal for exploring all that St. Louis has to offer. Whether guests are here for work, shopping, or sightseeing, we take pride in providing a relaxing retreat in our well-appointed accommodations. We appreciate your choice to stay with us at Marriott St. Louis Grand, and we look forward to the opportunity to welcome you back again soon.The Marriott St. Louis Grand Management Team
