Note fondée sur 234 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,9 Service et personnel
2,3 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not recommend
Publié le 11 oct. 2020 sur Hotels
This hotel was a complete disappointment. The hotel is completely run down and the room was awful. Not very clean and Items like drawers need to be fixed. I would not recommend anyone staying here. Only reason I didn’t cancel after getting here is that I already prepaid:( Also after leaving and coming back there was barely any parking spaces due to pub parking is the same parking lot As the hotel.
Commentaires de Gestion de l’hôtel
14 oct. 2020 par Leo, Gestion de l’hôtel
Apologies for the problems you had faced, Kimberly! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Leo!
par un voyageur
Publié le 6 oct. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2020 par Bella, Gestion de l’hôtel
Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Bella!
par un voyageur de O Fallon MO
Publié le 5 oct. 2020 sur Expedia
This s one of the most disgusting hotels that I have ever stayed at. The AC was not plugged in and when we plugged it in and turned it on it omitted a very nasty smell.
Commentaires de Gestion de l’hôtel
8 oct. 2020 par Karen, Gestion de l’hôtel
Hi, Robert. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Karen
par un voyageur
Publié le 20 sept. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2020 par Ammy, Gestion de l’hôtel
Hi, Chad! We regret the inconvenience that may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Leo
par un voyageur
Publié le 19 sept. 2020 sur Hotels
Have stayed a few times before with no problems this time the young girl at the front desk was very rude and unfriendly the room was nice wasnt all that clean though there was dirty towels in the bathroom and snack wrappers on the floor of the room itself. Was very disapointed
Commentaires de Gestion de l’hôtel
20 sept. 2020 par Ammy, Gestion de l’hôtel
Hi, thanks for rating us positively and we are sorry for the inconvenience that may have caused to you. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Leo
par un voyageur
Publié le 24 août 2020 sur Hotels
I have stayed here on 2 occasions. The first time there was a storm and the carpet inside the room somehow got wet from the rain water. The 2nd time there were someone else’s dirty clothes on the floor still. The rooms could definitely use some TLC.
Commentaires de Gestion de l’hôtel
25 août 2020 par Ammy, Gestion de l’hôtel
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
par un voyageur de Greenville, SC
Publié le 4 août 2020 sur Expedia
First of all the room i was put in had no air and looked like it had blood or fecal matter on the walls. After sitting in the parking lot for 45 minutes, they moved me to another room. There was no air on and the room was sweltering. I came back to the room two hours later to find it comfortable. Problem then was the toliet i had to manually flush by taking off the top and work the lever. When i told them about it, i was told "that happens".
Nobody could enter the lobby, it was a play area for two large siberian huskies, with toys strewn about. And there were unsavory characters lurking in the parking lot. It was not uncommon for nightly arguments between drunken patrons at the bar.that ended up in the parking lot either.
As for No Smoking, the common area was near where I stayed. The smell often drifted into my room.
I worried about my safety and always hurried into my room, the security lock was partially busted off the door which was of a concern.
I surely hope Expedia removes this hotel from their listings. I will think long and harx before using Expedia again.
Commentaires de Gestion de l’hôtel
5 août 2020 par Ammy, Gestion de l’hôtel
Hi, thanks for notifying us about this issue, we do regret the trouble caused. We have immediately escalated this to the relevant team and the same will be fixed soon. Request to treat this as an odd incident and we hope this will not impact our opportunity to serve you again. Regards, Alex
par un voyageur
Publié le 21 juill. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2020 par Edward, Gestion de l’hôtel
Thank you for rating us highly, Hollie! We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Edward
par un voyageur de Hawk Point Missouri
Publié le 30 juin 2020 sur Expedia
The front desk people were cooperative, there 2 huskies were adorable. Everything else was disappointing to the point I had to ask for my first refund ever.
Commentaires de Gestion de l’hôtel
2 juill. 2020 par Ammy, Gestion de l’hôtel
Hi, Shawn! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Leo
par un voyageur
Publié le 12 juin 2020 sur Hotels
It was fine
Commentaires de Gestion de l’hôtel
15 juin 2020 par Chris , Gestion de l’hôtel
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Chris
