Note fondée sur 879 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien
Publié le 6 août 2022 sur HotelsBel hôtel, confortable. Un petit-déjeuner parfait. Au cœur de differents commerces. Juste un bémol pour l'aspirateur !
Commentaires de Gestion de l’hôtel
7 août 2022 par Manager, Gestion de l’hôtel
Hello richard,
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
par LUDOVIC de Roubaix
Pour une nuit de passage
Publié le 28 juill. 2016 sur HotelsHotel confortable pour une nuit. Accueil a revoir quand a l ' amabilité en arrivant. Dommage de ne pas pouvoir prendre un chocolat chaud au petit déjeuner.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Property was closed and no one notify me until I got there. It is a shame the poor costumer service provided by phone. No one knew at the time that location was closed.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Manager, Gestion de l’hôtel
Hello Marielys, We apologize for any inconvenience this situation may have caused. We recommend reaching out to our management team directly for further assistance and feedback regarding your experience. Thank you for sharing your feedback with us as it helps improve our services for the future.
par un voyageur
Nope
Publié le 20 juin 2024 sur HotelsWhy are you’ll asking, the dam hotel is closed down please take it off your site
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Tiffany,We apologize for any inconvenience. Please kindly contact the management directly for further assistance regarding the hotel's current status. Thank you for bringing this to our attention.
par un voyageur
Publié le 19 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Patrick,We're sorry to hear about your experience. Please feel free to contact us with any details about your stay so we can address any issues you encountered. Your feedback is important to us.
par un voyageur
Publié le 18 juin 2024 sur Hotels
Hotels.com booked us at this hotel that was closed for renovations. We were never able to enter the hotel due to it being closed. No one was able to assist me with this issue ie hotel or Hotels.com. Very frustrating!
Pricing was $87/night before taxes and fees.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest, We are sorry to hear about your experience. For any booking concerns, we recommend contacting the hotel or the booking platform directly for assistance. Your feedback is valuable and will be shared with the team for improvement.
par un voyageur
Publié le 15 juin 2024 sur Expedia
It wasn't until we arrive at the hotel to claim our reservation that we were informed that the establishment had been closed down by the city. I feel that someone should have reached out to us to let us know of the situation so that other arrangements could have been made sooner.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Gary, We apologize for any inconvenience you experienced and understand your frustration. We recommend contacting our management team for further clarification on the situation with your reservation. Your feedback is important to us and will be shared with the team for improvement.
par un voyageur
Publié le 12 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Manager, Gestion de l’hôtel
Hello Aaron,We're delighted to hear that you had a great experience at our hotel! We hope to welcome you back soon for another wonderful stay.
par un voyageur
Publié le 11 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Manager, Gestion de l’hôtel
Hello Aurellia,We're overjoyed to hear you had a perfect stay with us! We look forward to welcoming you back soon for another exceptional experience.
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Hello Linda,We regret to hear about your experience. Please reach out to us with more details so we can address any issues you encountered during your stay. We aim to provide exceptional service and would appreciate the opportunity to make it right for you.
