Note fondée sur 369 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Petit déjeuner américain vraiment pas terrible et toujours la même chose.
Commentaires de Gestion de l’hôtel
26 août 2024 par Ashley Newell , Gestion de l’hôtel
Dear Thierry, Thank you so much for taking the time out of your busy schedule to write a review. We are so sorry that we fell short of your expectations on breakfast. We would love to be able to hear some suggestions that would make our breakfast better. We hope that if you are in the O'Fallon area again we get to host you.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
It was perfect.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Great bed. Dog hair on couch.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Everything was near the hotel and the Staff were very polite , housekeeping, Mr Breakfast area very attendant.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
We were visiting relatives close by. This property gives you so much more for the price. The staff is friendly, the room was clean and well organized. I could stay there for an extended time and be very comfortable.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Ashley Newell , Gestion de l’hôtel
Dear Kristin, We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay.It's all due to a great staff, which provide such well-maintained guest rooms and common areas, along with excellent guest service. We strive to have every guest leave as satisfied as you did.Once again, thanks for the great review and staying with us! We hope you will visit us again.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Ashley Newell , Gestion de l’hôtel
Dear Carol, Thank you so much for your recent stay and 5 star review of your hotel experience at the The Residence Inn O'Fallon! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay.It's all due to a great staff, which provide such well-maintained guest rooms and common areas, along with excellent guest service. We strive to have every guest leave as satisfied as you did.Once again, thanks for the great review and staying with us! We hope you will visit us again.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Ashley Newell , Gestion de l’hôtel
Dear Efrain, Thank you so much for your review of our hotel and had a fantastic experience at our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We encourage you to visit us again.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Clean, safe and EXCELLENT service from start to finish! The daily breakfast provided was INCREDIBLE and the sweet gentleman greeter (can't recall his name - Craig maybe?) was spectacular and made us feel so welcomed and at home! Can't wait to stay here again next year!
Commentaires de Gestion de l’hôtel
5 août 2024 par Ashley Newell , Gestion de l’hôtel
Dear Deborah, Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. It warms our hearts to hear that our staff, especially our greeter, made you feel so welcomed. We take great pride in maintaining a clean and beautiful environment for our guests, and we're delighted that you enjoyed our incredible breakfast. Your kind words mean the world to us, and we can't wait to welcome you back next year for another amazing stay!
par un voyageur de Springdale
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Ashley Newell , Gestion de l’hôtel
Dear Carlotta, Thank you so much for your review of The Residence Inn O'Fallon and had a fantastic experience at our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We encourage you to visit us again.
