Note fondée sur 540 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2019 par Sam, Gestion de l’hôtel
Sorry for the inconvenience.
par un voyageur
Correct
Publié le 4 août 2019 sur HotelsCorrect. Une nuit c’etait bien. Nous avons rester tres peu a l’hotel. Pour dormir et se laver c’etait correct.
Commentaires de Gestion de l’hôtel
2 sept. 2019 par Sam, Gestion de l’hôtel
Thank you for the review. We look forward to seeing you again soon!
par un voyageur
Publié le 12 août 2024 sur Hotels
First room was either someone elses room or it wasnt cleaned. Second room smelled like smoke and just didnt feel clean enough lobby was dirty and smelled awfull. Stuff for a coffee machine but no coffee machine.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Aric, We apologize for any inconvenience you experienced during your stay and appreciate your feedback. We will address your concerns with our housekeeping and maintenance teams to ensure a comfortable experience for our future guests. Your comments are valuable to us in our ongoing efforts to improve our hotel facilities.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Kenneth, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any issues for future guests.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Need to have weight limit on site. My dog was to big and i was turn away. I couldnt stay there. Had no where to go at the time. Cause i reaerved my room there. I did not get chargered but still.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Christina,We apologize for the inconvenience you experienced. To ensure the comfort and safety of all guests, we kindly ask that you review our pet policy before making your reservation. Your understanding is appreciated as we strive to maintain a pleasant environment for all visitors.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
All carpets dirty and stained. Windows disgusting. Our blanket was patched together. Their “breakfast” was a joke. You get a hostess coffee cake. Key card didn’t work half the time. Pool was full of toilets, air conditioners etc so you couldn’t even use it.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Manager, Gestion de l’hôtel
Hello Lindsey, We appreciate your feedback and regret to hear about your experience. We take all comments seriously and will address these issues internally. For any further assistance or to discuss your stay in more detail, please feel free to get in touch with our management team.
par un voyageur
Awesone costumer service.
Publié le 13 juill. 2024 sur HotelsWe forgot her name but we got there thursday night and the indian girl who works there is amazing, incredibly polite and nice to talk to. She deserves a raise, we love to stay here because of her! We always come here when were in the area
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Manager, Gestion de l’hôtel
Hello paula,We are delighted to hear that you had a positive interaction with our staff member. We appreciate your kind words and will be sure to share your feedback with the team. Your loyalty to our hotel is valued, and we look forward to welcoming you back on your next visit to the area.
par un voyageur
Awesome!
Publié le 7 juill. 2024 sur HotelsThe staff was amazing the stay was very good!
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Richard,We are thrilled to hear that you found our staff amazing and had a very good stay with us! Your positive feedback is truly appreciated as we strive to provide excellent service to all our guests. We hope to welcome you back in the future for another memorable experience at our hotel.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Pleasant, profesional desk staff, clean facilities
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Manager, Gestion de l’hôtel
Hello Shirley,We're delighted to hear that you enjoyed the service from our professional front desk staff and found the facilities to be clean during your stay. Your feedback is greatly appreciated as we strive to provide a positive experience for all our guests. Thank you for taking the time to share your review.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Rooms smell every bad, it’s not safe area, it was very loud during the night, and they wrote they have breakfast included but there is no any breakfast, I have photo like proof I can send it to you on your request
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Manager, Gestion de l’hôtel
Hello Drasko, We regret to hear about your concerns during your stay. If you have any feedback or photos to share, please don't hesitate to reach out to our management team directly. Your input helps us improve and provide the best experience for our guests. Thank you.
