Note fondée sur 548 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2019 par Sam, Gestion de l’hôtel
Sorry for the inconvenience.
par un voyageur
Correct
Publié le 4 août 2019 sur HotelsCorrect. Une nuit c’etait bien. Nous avons rester tres peu a l’hotel. Pour dormir et se laver c’etait correct.
Commentaires de Gestion de l’hôtel
2 sept. 2019 par Sam, Gestion de l’hôtel
Thank you for the review. We look forward to seeing you again soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Good Customer Service
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Maurice,We appreciate your feedback on our customer service. Our team strives to provide a positive experience for all our guests. Should you have any further feedback or need assistance, please reach out to our management team. Your satisfaction is important to us.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
The bed itself was horrible. Not sure what kind of mattress it was but it was like trying to sleep on box springs only.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mike,We are sorry to hear that you did not find our mattress comfortable during your stay. We appreciate your feedback and will share it with our team for further review. We hope you were able to enjoy the other aspects of your visit.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Matic,We're thrilled to hear you had a pleasant stay with us! We strive to provide exceptional service to all our guests and we hope to welcome you back soon for another enjoyable experience.
par un voyageur de Statesville
Publié le 27 août 2024 sur Expedia
Not clean and in bad repair
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Diane, We're sorry to hear about your experience. Your feedback is valuable to us as we strive to improve our services for all guests. We encourage you to reach out to our management team directly with any further concerns you may have. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Terence,We are thrilled to hear that you had such a wonderful experience during your stay with us! Your satisfaction is our top priority, and we hope to welcome you back again soon.
par un voyageur
Publié le 20 août 2024 sur Expedia
Rooms are not clean.. not maintained well. Will not recommend this place
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Sita Rama Swamy, We apologize for any inconvenience you experienced during your stay. Guest feedback is crucial for us to improve our services. We encourage you to contact our management team with any further details so we can address your concerns effectively.
par un voyageur
Disappointed
Publié le 19 août 2024 sur HotelsTo start they charged my virtual card a full price one night stay. I told them i was paying for all 5 night stay on the credit card i gave them at check in. Could not explain why the virtual card got charged. Received the 50.00 deposit on yhe virtual card but still had to pay the 8.44 tax for the room. Then someone went i to my room and used the microwave
I know this cause when i checked in the microwave and refrigerator was unplugged. This happened on Wednesday cause i came in late and the microwave was plugged in and there was 10 seconds left and you could smell the food. I mentioned it when i mentioned the extra charge for the room.
All i got from the lady that was worki g friday morning was i do not know, several times. She told me to take it up with Wyndham. Plus they would not accept my AARP card.
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Tammy, Thank you for sharing your experience with us. Our team strives to ensure accurate billing and a secure environment for our guests. We recommend reaching out to our management team or Wyndham for further clarification on the charges. We apologize for any inconvenience caused and appreciate your understanding as we address this matter accordingly.
par un voyageur
Publié le 19 août 2024 sur Expedia
staff was very nice and respectful
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Sandra,We are delighted to hear that you found our staff to be very nice and respectful during your stay. Guest satisfaction is our top priority, and it is always gratifying to receive positive feedback about our team members. Your kind words will be shared with them as motivation to continue delivering exceptional service. Thank you for choosing to stay with us.
