Note fondée sur 877 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de HARRISON
Publié le 12 oct. 2024
Close to the interstate and relatively easy to get off/on
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello ARTHUR,We're pleased to hear you found our location convenient for your travels. We appreciate your feedback and hope you had a comfortable stay with us. Thank you for choosing our hotel for your accommodation needs.
par un voyageur
Publié le 17 août 2024 sur Expedia
The room smelled like smoke, and was outdated. The pillows were small, square shaped, and more like decorative pillows.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Ryan,We're sorry to hear about your experience and appreciate your feedback. We strive to provide a comfortable stay for all our guests and will share your comments with our team for future improvements. Thank you for bringing this to our attention.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jos Luis,We're delighted to hear that you had a positive experience during your stay! We look forward to welcoming you back in the future.
par un voyageur
Gabe and Pear Tree Inn are 10 out of 10
Publié le 15 août 2024 sur HotelsMy girlfriend and I had a four day roadtrip from California to Illinois and The Pear Tree was the best hotel we stayed at. The front desk attendant Gabe was very knowledgeable and professional when checking us in and answering any questions we had. I’ve worked in the hospitality industry for about a decade and was really impressed with Gabe and the hotel. Would stay here again if we ever have the chance to come back through town
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Andrew,We appreciate your kind words about your recent stay at The Pear Tree. It's wonderful to hear that Gabe provided you with exceptional service during your visit. We strive to offer a memorable experience for all our guests, and we value your feedback. We hope to welcome you back on any future travels to Illinois.
par un voyageur
Publié le 11 août 2024 sur Hotels
Ok
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kyle,Thank you for sharing your feedback with us. We regret to learn that your experience did not meet your expectations. We appreciate your valuable comments and will address them with our team to improve our services. We hope you will consider giving us another chance to provide you with a better stay in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
Continental breakfast is good, popcorn in the afternoon is a great quick snack and they have coffee all the time!
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello amy,We are delighted to hear that you enjoyed our continental breakfast, afternoon popcorn, and coffee offerings during your stay with us. Your kind feedback is greatly appreciated, and we hope to welcome you back for another enjoyable experience in the future.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Lili,We're thrilled to hear you had a perfect stay with us! We hope to welcome you back soon for another amazing experience.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Susan,We are thrilled to hear you had a wonderful stay with us! Please don't hesitate to contact us again for your next visit.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Crystal,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another exceptional stay.
par un voyageur
Ehhh
Publié le 27 juill. 2024 sur HotelsBed was uncomfortable. Charged $50 plus tax for 2 dogs, plus a refundable $50 deposit to be returned in a few days. Breakfast just ok, mostly continental style. Not worth the cost of the stay.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Anita, We appreciate your detailed feedback and regret to hear that your stay did not fully meet your expectations. Please note that our pet policy fees and deposits are standard in the industry. We will share your comments regarding the bed comfort and breakfast with our team for further review. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
