Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Arnaque
Publié le 8 janv. 2023 sur HotelsCet hôtel n existe pas à l adresse indiquée et inconnu à St Lucia
Idem pour les coordonnées téléphoniques
par un voyageur
Average
Publié le 9 déc. 2019 sur HotelsGood location. Unit could do with a general facelift
Maid service poor, floors swept but not mopped & a dead cockroach was in the lounge when we arrived & was still there when we left.
par un voyageur
Isn’t what photos and description claim it to be.
Publié le 15 juill. 2019 sur HotelsThe has great opening pictures but it is not a true reflection of the place. Anne Marie was a pleasant host over the phone, access to the unit was easy. However we chose to stay here based on its location and WiFi access.
Unfortunately Vodaphone WiFi router would not work and Anne Marie had no clue how to troubleshoot the problem. Her solution was to let it charge and add another 1GB data.. so we left it charging and went to dinner. When we returned the problem still existed however at that point she was no longer available to accept calls.
Hotels.com could not get thru to her about correcting the problem either, so they offered us credit back on our stay.
Bottom line, there are less expensive places to stay for such basic ammeneties offered here.
PS- there are many steps and levels between living rooms, bedrooms, bathrooms so anyone with special needs should never stay here because you will trip trying to use a restroom late at night. Albeit there is an emergency overhead lighting option.
Also, there are not bunk beds in the second guest bedrooms. So if your a parent with 3 kids you’ll be one bed short. And the couch is so tiny that even my 10yr old nephew couldn’t sleep on it.
The place needs help, broken mirror in the shower.
Sorry Anne Marie. It was a major let down.
Commentaires de Gestion de l’hôtel
15 juill. 2019 par Annemarie , Gestion de l’hôtel
Good day Marc,
It saddens me to receive a review like this as firstly, the booking at Expedia was made for two people only and I only received payment for two people staying one night. So, I am not sure why your ten year old nephew had to sleep on the couch, as my listing clearly states that it can only sleep a maximum of 4 people (including children)- a double bunk is available on request. So my question would be, how many people stayed in my unit? You have some valid points regarding the steps, as disabled people will not be able to stay in my unit, The Wi-FI network, Vodacom was down and there was nothing I can could do about that. We tested it the next morning in my office after you left and it was working fine. As a rule we normally check it with the guests when they check in, to make sure it works, but unfortunately you check in after hours, so we could not check it with you. I honestly believed that the problem was just the router that was not fully charged, as it worked fine the next morning.
par un voyageur
A great hideaway
Publié le 30 sept. 2018 sur HotelsWe stayed at Annemarie's place for a few days and really enjoyed it. It's a great location, central and still quiet, sheltered away with a fantastic barbecue and small flower garden outside. The large bedroom was like all other rooms well decorated and spacious, the kitchen well equipped. Our host was very friendly and helpful in all matters. We can only recommend a stay at Annemarie's place.
Commentaires de Gestion de l’hôtel
6 nov. 2018 par Annemarie, Gestion de l’hôtel
Thank you so much. So happy that you enjoyed your stay with us.
