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Carlton Hotel St Moritz

5.0 star property
5-star ski hotel near Lake St. Moritz

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Photo gallery for Carlton Hotel St Moritz

Front of property
2 indoor pools, outdoor pool
Banquet hall
Aerial view
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Hot tub
  • 24/7 front desk
  • Pool
  • Parking included

Explore the area

Map
Via Johannes Badrutt 11, St. Moritz, GR, 7500
  • St. Moritz Leaning Tower
    ‪7 min walk‬
  • Lake St. Moritz
    ‪15 min walk‬
  • Signal Gondola
    ‪8 min drive‬

Room options

View all photos for Grand Suite, Lake View (80 m²)

Grand Suite, Lake View (80 m²)

Grand Suite, Lake View (80 m²)

  • Lake view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Lake View (65 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, Lake View (65 m²)

  • Lake view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Lake View (Suite)

Flat-screen TV

Penthouse, Lake View (Suite)

  • Lake view
  • 386 sq m
  • Sleeps 6
  • 5 King Beds

View all photos for Grand Family Suite, Lake View (115 m²)

Grand Family Suite, Lake View (115 m²) | Living area

Grand Family Suite, Lake View (115 m²)

  • Lake view
  • 115 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Carlton Two-Bedroom Suite, Lake View (160 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Carlton Two-Bedroom Suite, Lake View (160 m²)

  • Lake view
  • 160 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Murphy Bed

View all photos for Junior Family Suite, Lake View (80 m²)

Junior Family Suite, Lake View (80 m²)

Junior Family Suite, Lake View (80 m²)

  • Lake view
  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite, Lake View (70 m²)

Deluxe Suite, Lake View (70 m²)

Deluxe Suite, Lake View (70 m²)

  • Lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite, Lake View (95 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Carlton Suite, Lake View (95 m²)

  • Lake view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Corner Junior Suite, Lake View, (75 m²)

Corner Junior Suite, Lake View, (75 m²)

Corner Junior Suite, Lake View, (75 m²)

  • Lake view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Lake View (35 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double Room, Lake View (35 m²)

  • Lake view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Lake View (55 m²)

Junior Suite, Lake View (55 m²)

Junior Suite, Lake View (55 m²)

  • Lake view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Lake View (55 m²)

Junior Suite, Multiple Beds, Lake View (55 m²)

Junior Suite, Multiple Beds, Lake View (55 m²)

  • Lake view
  • 55 sq m
  • Sleeps 3
  • 2 Large Twin Beds

About the area

St. Moritz

Winter getaway.You'll find St. Moritz Leaning Tower and Berry Museum within a 15-minute walk of this St. Moritz hotel. Engadiner Museum and Corviglia Ski Resort are also within 3 miles (5 km).

What's nearby

  • Rhaetian Railway - 7 min walk - 0.6 km
  • St. Moritz Leaning Tower - 7 min walk - 0.6 km
  • Lake St. Moritz - 15 min walk - 1.3 km
  • Signal Gondola - 8 min drive - 2.9 km
  • Corviglia Ski Resort - 11 min drive - 6.0 km

Getting around

  • St. Moritz Station - 7 min walk
  • Zurich Airport (ZRH) - 179 min drive

Restaurants

  • ‪Conditorei Hanselmann - ‬8 min walk
  • ‪Caffè Spettacolo - ‬7 min walk
  • ‪Kulm Country Club & Bar - ‬7 min walk
  • ‪The St. Moritz Sky Bar - ‬8 min walk
  • ‪Hato - ‬9 min walk

About this property

Carlton Hotel St Moritz

5-star ski hotel near Lake St. Moritz
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub, or take an invigorating swim in one of the 2 indoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Carlton Hotel St Moritz helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/café. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor pool, a complimentary children's club, and a sauna. Free self parking and valet parking are available.

This 5-star St. Moritz hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1912
  • Full breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
Carlton Hotel St Moritz offers 64 accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This St. Moritz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Carlton Spa has 6 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

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4.8 out of 5, Exceptional, 84 reviews
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Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2 km
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between March 26 and December 8.

Access methods

Staffed front desk

Pets

  • Pets: CHF 55 per pet, per day
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 1225.00 per vehicle (roundtrip)
  • Pet fee: CHF 55 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Please note the hotel's daily food and beverage credit cannot be used for dinner at Da Vittorio - St. Moritz.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

Carlton Hotel St
Carlton St Moritz
Hotel Carlton St Moritz
St Moritz Carlton
St Moritz Carlton Hotel
Carlton Hotel St Moritz Hotel
Carlton Hotel St Moritz St. Moritz
Carlton Hotel St Moritz Hotel St. Moritz

Carlton Hotel St Moritz Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 38 out of 40 reviews
Rating 8 - Good. 2 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Shalik, Philadelphia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and quiet and the service was too notch. The pool and and spa area was amazing.
Stayed 1 night in Jan 2024

10/10 Excellent

Lola, Forest Hills

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always available transportation to and from ski slopes and to shops. Very friendly staff at ski shop and front desk.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A for service, what a great hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

tania

Stayed 4 nights in Feb 2023

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional in every way!
It was one of my most memorable experiences. Absolute seamless luxury experience of hospitality, and exceptional service. Private car service to Corviglia base and city center was available at moment's notice. Everyone made sure we were well taken care of. Dining at Da Vittorio was superb. Definitely deserve 10 out of 10!
Stayed 3 nights in Jan 2023

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Great service.
Stayed 3 nights in Feb 2020

10/10 Excellent

Lin, MD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

mja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

GIRIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
The service at Carlton Hotel was top-notch! Staff were attentive without being overwhelming, and always wanted to ensure I had a great stay. The lounge is really comfortable with a great fireplace, and staff in the dining room at breakfast were very friendly and always ready with more coffee (thank you Giovanni!). The room was exceedingly comfortable (if a bit dated in design) and had spectacular views of the lake. Definitely the best place to stay in St Moritz!
Stayed 2 nights in Dec 2018

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
A good deal for a five star hotel. I liked the fact that room service was great and cheap, and goodies offered in the room were free!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The hotel is perfectly located from everything. The service and staff is excellent. The restaurants and food were amazing. I would definitely recommend it. They made our stay even more worthwhile
Stayed 3 nights in Mar 2018

10/10 Excellent

Andrew, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Skiing Resort in Europe
Just blown away by the overall experience of the hotel. The service, room, amenities, spa, etc were all superb. Will be booking my stay next year ASAP!
Stayed 3 nights in Dec 2017

10/10 Excellent

xiying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is wonderful. Unforgettable experience！

10/10 Excellent

Shadi, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay in St Moritz
Amazing hotel with lot of activities around

10/10 Excellent

T, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel for a little luxury
This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred. The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

MARCIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelência
Superou todas nossas expectativas em todos os aspectos. Sensacional!
Stayed 5 nights in Jan 2024