Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,0 Confort de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Below average place
Publié le 25 sept. 2024 sur HotelsThis place is about 20 minutes from city center, not far from the lake. There is a Lidi supermarket at the ground floor.
Watch out - the room lacks some of the basic necessities, not even a box of tissues.
The electric stove does not work in the room, so we just eat out.
We have been to a few different hotels and apartments in Switzerland during our trip. so far this is the worst place we have been to.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Team Townhouse St. Moritz, Gestion de l’hôtel
Dear Michael,Thank you for sharing your feedback. We’re sorry to hear that your experience at Townhouse N.9 did not completely meet your expectations. We acknowledge all our guest comments. Our studios only provide essential amenities like towels, toilet paper, shampoo/shower gel, dish detergent and kitchen towel. I regret that you had problems with your electric stove. Normally it works just fine. We actually never had a guest before informing us that it would not work. We did offer you that someone from our team would come and look at the stove to see what the issue was, but it seems that you did not want it, because you never replied to us.While we understand everyone’s experience is subjective and different, we always welcome constructive feedback to help us improve. We are sending you kind regards from St. Moritz.
