Note fondée sur 429 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 déc. 2022 par Cindy Geertsen, Gestion de l’hôtel
Thank you Louis for the awesome rating. We are super happy that you enjoyed your time with us. I hope you had a chance to enjoy all of our wonderful amenities. Please stay with us again when you are in our area. We shall look forward to your return. Have a Awesome Day and Stay Warm!
par un voyageur
comfortable night
Publié le 31 oct. 2022 sur Hotelsgreat morning staff
Commentaires de Gestion de l’hôtel
31 oct. 2022 par Cindy Geertsen, Gestion de l’hôtel
Thank you for completing a review. We appreciate all guest feedback. I will definitely share your comments with my front desk. We are super happy you had a good night while you were here. Hope you grabbed breakfast before heading out for the day. Please visit us again when you are in our area. Have a Awesome Day!
par un voyageur
Publié le 20 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
22 déc. 2018 par Cindy Geertsen , Gestion de l’hôtel
Thank you for rating your most recent stay with us. We rely on guest comments in order to improve our property on a daily basis. If you ever have any suggestions for myself or my fellow team members, please feel free to let us know. We value and appreciate your business. Merry Christmas!!
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Cindy Geertsen, Gestion de l’hôtel
Thank you Leanne for rating your most recent stay. We want all of our guests to have a awesome experience while they are here. If you have a moment feel free to let us know how we can turn your 8 into a 10. We hope you were able to give our hot continental breakfast a try before heading out?? There is definitely something for everyone. Thank you for choosing to stay with us. We value and appreciate your business. Have a Great Day!
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Cindy Geertsen, Gestion de l’hôtel
Thank you Rhonda for the awesome rating. We love seeing that you had a wonderful guest experience while you were in St.Paul. I really hope you were able to grab a bite to eat from our delicious hot continental breakfast, before you went on your way. There is definitely something for everyone. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Have a Awesome Day!
par un voyageur
Publié le 6 août 2024 sur Expedia
Great new hotel in St Paul. Awesome breakfast included. Great amenities. Pool and games room were fantastic.
Commentaires de Gestion de l’hôtel
7 août 2024 par Cindy Geertsen, Gestion de l’hôtel
Thank you Rhonda for the awesome rating and review. I am so happy that you are sharing your wonderful guest experience with future travellers. All our of amenities are great when you have a little spare time. Please visit us again when you are in our area. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Have a Great Day!
par un voyageur
Disappointing
Publié le 2 août 2024 sur HotelsWe a family of 6 ( 3 adults. 3 children) We came to st.paul ( a 4 hour drive for us) to only stay one night. We work and went on our days off to visit my elderly grandparents. We assumed that the hotel would have basic amenities, body wash? Shampoo and conditioner? They didn’t. You couldn’t even buy any in the lobby. I got to wash with conditioner. We did have PLENTY of that. It was gross and chunky. The bathroom door in one of our rooms was ill fitting swollen and failed to close properly. The other in our room stopped working the morning we left. Our bathroom vent was hanging by a thread placed into an incorrectly cut hole. We did not feel safe given the lack of staff at the front desk when we went down in the evening ( we had to ask for more towels. The room with 3 children and 1 adult had 2 towels). Overall a disappointing stay. It has gone down hill recently and while these things seem minor. The rooms were not cheap. When you’re already stressed and exhausted from a long trip it would be nice to not have to go shopping for small things that should be provided. The handsoap for the bathroom was about the size of a small rock.
Commentaires de Gestion de l’hôtel
2 août 2024 par Cindy Geertsen, Gestion de l’hôtel
I am sorry that you feel that way. I have managed this hotel for 15 years and we always want our guests to have an amazing experience. We take pride in offering top notch 7 star service. I will definitely have my maintenace technician check out the guests rooms that you stayed in to ensure everything is functioning properly for the next guest. Body Wash is available in the bathroom in bulk along with the shampoo and conditioner. I will also share review with my entire team so that we can learn from our mistakes, Thank you for letting me know about your experience. I hope you will give us another chance to surprise and delight you. We hope you will visit next year. Take Care and Have a Awesome Weekend.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Cindy Geertsen, Gestion de l’hôtel
Thank you Jeremy for the awesome rating. We are super happy that you enjoyed your time with us. I really hope you were able to grab a bite to eat before you were on your way. Our hot continental breakfast is delicious and fresh and has something for everyone. We shall look forward to your return. Take Care and Have a Awesome Day!
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Cindy Geertsen, Gestion de l’hôtel
Thank you Heather for the AWESOME rating. We are super happy that you enjoyed your time with us. I really hope you had a chance to experience our super fast water slide?? Definitely, fun for everyone. We really do want all of our guests to have a awesome guest experience while they stay at the Canalta St.Paul. We shall look forward to your return. Take Care and Have a Awesome Day!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Cindy Geertsen, Gestion de l’hôtel
Thank you Chet for the awesome rating. We are super happy that you enjoyed your stay at the Canalta St.Paul. We want every guest to have a awesome experience when they stay with us. I hope you had a chance to check out our super fun games room. It is a cool room to spend some free time in. (All games are free to play). We shall look forward to your return. Take Care and Have a Awesome Day!
