Ratings based on 384 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 17, 2024 on Expedia
Nice Hotel with a good sized room. An easy walk into the town.
by A traveller
Nice location, shame rooms are lesser than the pic
Posted Oct. 16, 2024 on HotelsBooked in for 2 nights October 2024. Saw rooms on web-site and opted for executive room, ...over compact room. Arrived to a room looking just like the compact room. Went back to reception. Was advised our room 'was' and executive room! Suggested I wanted one like to picture on their web-site. Was given another room to inspect which was a mirror image of the first room, no better. Went back again showed the man on reception, the picture. He checked with a cleaner which room that was. he said that we 38 but it was booked. He then selected 33 that was similar. That was more like the room in the picture. These rooms had two windows in the outside wall. The compact rooms only having one window each. Finally arrived in an Executive room. Staff very helpful but didn't see the difference in rooms!
Dinner - opted for the "Tennerfest menu. Good value at £20.00 each for 3 course meal. Turned out to be (apparently) pre=packaged food. OK but low quality. Deserts were NOT banoffee pie -it was slices of Banana with ice-cream on chocolate powder. And the baked Alaska was soft (uncooked) meringue over good cold ice-cream, but it had not seen an oven or heat!
wine was good, too good for that food!
Next night food of the main menu was good, as expected.
Rooms were beginning to show signs of wear.
All staff we really good, pleasant and helpful.
Great location in center of town, but a quite side street. Very pleasant.
by A traveller
Posted Oct. 9, 2024 on Hotels
by A traveller
Posted Oct. 4, 2024 on Hotels
For a short-ish stay (4 nights) in the heart of St Peter Port, close to everything in town and with the rest of the island easy to get out to, the Duke of Normandie was perfect: very comfortable; very friendly and helpful - just what we needed.
by A traveller
Posted Sep. 28, 2024 on Hotels
by A traveller
Posted Sep. 27, 2024 on Hotels
The exceptionally kind reception staff gave us a free upgrade to the amazing cottage suite when they noticed I had mobility issues. We were celebrating our Golden Wedding with old Guernsey friends that evening and although we had not mentioned this to the staff, the upgrade made the occasion even more special.
by A traveller
Posted Sep. 24, 2024 on Expedia
The location of the property was very good, close to shopping , restaurants, and St. Peters Port. The hotel is quaint, very historical, but in need of some updates. My back became very sore after one night in their bed, when I brought this up they tried several fixes. On another night the roof fan malfunctioned and made a dreadful noise all night. The drains in the shower smelled like sewer, both in my room and in my travel companions. The staff were very helpful and courteous.
by A traveller
Posted Sep. 19, 2024 on Hotels
Fabulous hotel would definitely go back there
by A traveller
Posted Sep. 18, 2024 on Expedia
Friendly attentive staff. Good atmosphere in the pub
by A traveller
Posted Sep. 13, 2024 on Hotels
