Note fondée sur 953 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 févr. 2023 sur Hotels
Best experience ever will definitely be back great family trip
par un voyageur
Publié le 30 sept. 2022 sur Expedia
I have stayed here several times. Now they are part of trade winds. Over 1/2 of hotel is under construction, lots of debris everywhere, we were allowed to use drumfish amenities. Amd now that they are part of trade winds , they charge a resort fee Mine was $110. On top of the higher rates. I will NOT be back.
par un voyageur
Publié le 30 août 2022 sur Expedia
par un voyageur
Still needs work
Publié le 24 juin 2022 sur HotelsThis resort is in the midst of a renovation and still has some kinks to work out. Plus, we kept having to dodge workers. There are not enough elevators, they are very slow and hot, the one in our building was quite dirty and run down, and the housekeeping and renovation staff also have to use them and can override you calling them.
The housekeeping setup is very inefficient. Sometimes 3 people would come in and out of our room while we were trying to get dressed. Towels would come later. We ran out of toilet paper and there was never shampoo in the shower. One day the garbage wasn't empty. There was never a day that every housekeeping task was completed.
The amenities my grandchildren used, such as the slide and wave runner were fun and it was nice that they were included. The beach is fantastic. But there was no shower at our building so that we could wash the sand off our feet before we went into our room.
None of the pools have a shallow end that is shallow enough for any children under the age of 12 or 13.
The wifi went down my second to last day and never came back up. When I called the front desk they said it was down in the entire building and they didn't know why and then hung up.
The kitchen was not adequate for my needs. There was no oven and not enough pots, pans, or especially, utensils. Having the stove top 2 inches from the sink was also a little iffy.
par un voyageur
Publié le 15 juin 2022 sur Expedia
Very clean hotel, beachfront, activities for the kids, friendly staff.
par un voyageur
Publié le 13 juin 2022 sur Expedia
Excellent
par un voyageur
Publié le 11 avr. 2022 sur Expedia
Wasn’t told the property was under construction. Very noisy. Despite having the trade winds logo freshly painted on the building under construction, our children weren’t allowed to use the tradewinds amenities after being told beforehand otherwise. The room smelled moldy. Rented two cabanas on the beach but was charged double because we were at the Alden instead of tradewinds.
par un voyageur
Publié le 10 avr. 2022 sur Expedia
Old run down with smelly stairways. Seems they are renovating as there was lots of construction noise. Rooms outdated and not worth the high price I paid.
par un voyageur
Publié le 6 avr. 2022 sur Expedia
par un voyageur
Publié le 6 avr. 2022
