Note fondée sur 96 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2024 sur HomeAway
par un voyageur
1st Time for a Condo stay at the Beach
Publié le 18 août 2024 sur HomeAwayThe condo needs a lotvof repairs. The fan in the kids room doesn't work. There needs to be more towel holders in the bathrooms. You cannot use the air fryer and the microwave at the same time it blows a fuse. The doors on the washer and dryer needs to be fixed. You need to put an instr paper on how to work the TV in the living room. We were ok but a lot of people wouldn't have any idea how to work the TV. The beds were very comfortable.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.
par un voyageur
Beautiful beach and pier
Publié le 19 juill. 2024 sur HomeAwayOverall happy with the stay. Room is off to the side so beach view is from the end of the balcony on the side. Could use some remodeling but has been maintained well and kept clean. Kitchen is well stocked with anything needed. There was also items for the beach and children available which was nice. The beach was not crowded and the private pier was nice and provided shade if needed. One negative is having to keep up with a key to have access to stairwells and some gates. With only 1 elevator on the property it tends to take awhile to use. Parking was great with plenty of space.
Commentaires de Gestion de l’hôtel
3 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review and we appreciate your feedback about your stay. This has been forwarded to our local manager to avoid future complaints. We do hope we will have another chance to host your stay with us.
par un voyageur
Amazing Beach Getaway
Publié le 22 mai 2024 sur HomeAwayIf you are looking for a picturesque, quiet, perfect beach location this is your spot. The pool was amazing perfect temperature and just spotless.
We stayed with our 2 teenagers and my daughter and 2 young children. The condo was well appointed with just about everything you need, including beach towels and many beach toys including beach chairs. There was also a cabinet full of toys to keep my grandkids occupied.
Short drive to restaurants and grocery stores.
The furnishings were a little dated and worn which did not bother us as everything else was perfect.
par un voyageur
Summer vacation
Publié le 13 mai 2024 sur HomeAwayNice view of the beach and close to lots of restaurants and shopping. Hated the visit of the palmetto bugs.
Commentaires de Gestion de l’hôtel
28 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Jennelle, for your feedback! We are happy you enjoyed this home. We sincerely apologize for any unwanted critters you encountered during your stay with us and appreciate you identifying this area in need of attention. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Indian Shores
Publié le 8 avr. 2024 sur HomeAwayEverything was good but the condo smelled a little musty
Commentaires de Gestion de l’hôtel
23 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Frank. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur
Sand Dollar 101
Publié le 6 avr. 2024 sur HomeAwayThis was our first trip back to Sand Dollar in several years. We so enjoyed being back there, however I am not certain if I missed the fine print or if it wasn’t there, but it was a disappointing start to our vacation to find out we didn’t have access to the amenities of the beach or pool until check in since we booked through VRBO vs the property. Additionally, while the condo was what we expected as far as size & such, there were several holes in the walls that had been patched but not painted & kitchen cabinets smelled musty. Customer service offered via phone was not as friendly as I had anticipated, but we were able to get our needs taken care of. One positive, especially if you have small children is that the closets were filled with beach toys, etc.
Commentaires de Gestion de l’hôtel
30 avr. 2024 par VrboOwner, Gestion de l’hôtel
Heather, thank you for sharing your experience, we're pleased our home matched your expectations and you enjoyed your stay! It's good to know that the beach toys were a hit with your family, too. To clarify, the check-in time is noted in your email and we're sorry you were disappointed that the amenities were not available until then. Additionally, we apologize for any TLC you felt the home could use and we shared your comments with the local manager. They assured us that the team will check to see what needs to be painted and the cleaning team will address any musty odor in the cabinets. We enjoyed having you as our guest and we hope to host you again.
par un voyageur
Sand Dollar
Publié le 16 janv. 2024 sur HomeAwayDespite being cold and cloudy, we had great family time! This unit had everything! We fished, got some beautiful shells and beautiful sunsets. Definitely recommend.
par un voyageur
Great Property
Publié le 8 janv. 2024 sur HomeAwayWe had a wonderful stay at Sand Dollar!! The condo was very comfortable for 8 adults. Bedrooms were very comfy and the kitchen offered many amenities. We enjoyed the spacious porch as well as the heated pool and hot tub. Definitely would recommend this property.
par un voyageur
Great stay for a birthday
Publié le 9 août 2023 sur HomeAwayThe listing was on point with everything you needed. Having beach towels available was wonderful.
issue we had was the code given for the room didn’t include that * had to used after you entered the code. Called the company and they couldn’t give us the information either. We figured it out ourselves. Also having to have a key to go up the stairwell was not good bc the elevator does take forever. With being on the first floor we preferred to use the stairs but only having 2 keys to the stairwell was not convenient.
Commentaires de Gestion de l’hôtel
24 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, Robin, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We are disappointed to read that your recent experience was not satisfactory, and we appreciate you bringing this to our attention. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to better serve you.
