Ratings based on 722 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Riverside
Posted Oct. 21, 2024 on Expedia
Amazing property! Even as they are under renovations, the hotel was quiet, everything was clean, and the staff was so kind and super helpful! Great experience all around!
Comment from Hotel Management
Oct. 21, 2024 by Ava, Hotel Management
Dear Shatanja, Thank you for taking the time to tell us about your experience at The Holiday Inn St. Petersburg n Clearwater. Thank you for the positive five out of five review. I am delighted you found the staff kind and super helpful. I am also happy you were pleased with the cleanliness of The Holiday Inn. We do look forward to having you stay at our hotel in the future. Sincerely, Ava hotel management
by A traveller
Posted Oct. 16, 2024 on Expedia
The staff couldn't have been nicer considering just about 12 hours from evacuation due to Hurricane Milton.
Comment from Hotel Management
Oct. 17, 2024 by Ava, Hotel Management
Dear Traci, Thank you for taking the time to tell me about your experience at The Holiday Inn St. Petersburg n Clearwater. Thank you for your positive review. I am happy you found our staff to be nice. We do strive to make each stay as comfortable and pleasant as possible. Sincerely, Ava Hotel Management
by A traveller
Posted Oct. 6, 2024 on Expedia
Safe
Comment from Hotel Management
Oct. 6, 2024 by Ava, Hotel Management
Dear: Crystal, Thank you for taking the time to tell us about your experience at The Holiday Inn St. Petersburg n Clearwater. Thank you for the positive review, we do appreciate it. We do look forward to having you stay at our hotel in the future. Sincerely Ava Hotel Management
by A traveller
Posted Oct. 6, 2024 on Hotels
Comment from Hotel Management
Oct. 6, 2024 by Ava, Hotel Management
Dear, Valued Guest, Thank you for taking the time to tell us about your experience at The Holiday Inn St. Petersburg n Clearwater. Thank you for the positive review. We strive to make each stay as comfortable and pleasant as possible. We do look forward to having you stay at our hotel in the future. Sincerely Ava Hotel Management
by A traveller
Posted Oct. 4, 2024 on Hotels
Comment from Hotel Management
Oct. 4, 2024 by Ava, Hotel Management
Dear: Rajesh, Thank for taking the time to tell us about your experience at the Holiday Inn St. Petersburg n Clearwater. Thank you for the positive review. We are delighted that you enjoyed your stay at the Holiday Inn. We do look forward to having you stay at our hotel in the future. Sincerely, Ava Hotel Management
by A traveller
Posted Oct. 2, 2024 on Expedia
Comment from Hotel Management
Oct. 4, 2024 by Ava, Hotel Management
Dear Michaela, Thank you for taking the time to tell us about your experience at the Holiday Inn St. Petersburg n Clearwater. Thank you for the positive review. We do strive to make each stay as comfortable and pleasant as possible. We do look forward to having you stay at our hotel in the future. Ava Hotel Management
by A traveller
Posted Sep. 29, 2024 on Expedia
I made a reservation at this IHG Holiday Inn because I am a Diamond member and it was in the B evacuation zone in Pinellas County FL.
I am a first responder and required to work at the hospital through the duration of the Helene Hurricane. I was planning on putting my wife and two golden retrievers there during the Hurricane. I called the hotel to confirm the my reservation and room selection speaking to the front deck and letting them know I planned on dropping them off and needed to feel safe that my wife and dogs were up out of the surg. So when I drive over to the hotel there is a small paper sign on the door. Closed due to weather!!😳They stated they emailed all the guest. That was not true.This put me is a huge stress as the hurricane was coming and I had to report to the hospital. The manager should be fired. Luckily a Marriot was next door and took us in. Thank god!!
Comment from Hotel Management
Sep. 30, 2024 by Ava, Hotel Management
I sincerely apologize for not meeting your expectations. On your arrival date, September 25, 2024, we contacted Expedia to inform them of your reservation and to notify them that we are located in an A zone area subject to a mandatory evacuation. I am pleased to hear that you found alternative accommodations and that you are safe. Our goal is to ensure that every guest has a comfortable and enjoyable experience. We hope you will consider staying with us again, and that your previous experience will be viewed as an exception.Sincerely, Ava
by A traveller
Posted Sep. 28, 2024 on Hotels
Comment from Hotel Management
Sep. 29, 2024 by Ava, Hotel Management
Dear: Louis, Thank for taking the time to tell us about your experience at the Holiday Inn St. Petersburg n Clearwater. Thank you for the ten out ten review, we do appreciate it. We do strive to make each stay as comfortable and pleasant as possible. Sincerely, Ava
by A traveller
Posted Sep. 11, 2024 on Hotels
Comment from Hotel Management
Sep. 12, 2024 by Ava, Hotel Management
Dear: Ryan, Thank you for telling about your experience at The Holiday Inn St. Petersburg n Clearwater. I do apologize we did not meet your expectations. We do hope that you will stay with us again so your unsatisfied stay will be an exception. Sincerely, Ava Hotel Management
by A traveller
Posted Sep. 10, 2024 on Expedia
Very outdated. AC did not work well. Poor food availability.
Comment from Hotel Management
Sep. 12, 2024 by Ava, Hotel Management
Dear: William, We do apologize that we did not meet your expectations. We do strive to make each stay as comfortable and pleasant possible. We would have been happy to room move for a better experience. I do hope you stay with again so your unsatisfied experience will be an exception. Sincerely, Ava Hotel Management
