Note fondée sur 842 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Vérifier que la chambre a une fenêtre!
Publié le 28 juill. 2019 sur HotelsSupplement pour une chambre avec view qui était au premier étage et qui donnait sur les lampadaires du parking. Pas de lumiere dans le séjour et la chambre. Pas de draps, juste la couette qui en plus avait des traces de saleté.
Aucune réduction de prix.
Commentaires de Gestion de l’hôtel
2 août 2019 par Guest Services, Gestion de l’hôtel
Thank you for your recent stay and leaving feedback of our hotel. We sincerely regret that you did not enjoy your overall experience with us and will pass your comments to the appropriate managers. We appreciate you letting us know about your stay because we use reviews like yours when planning for the future of our property.
Sincerely,
Guest Services
par Pierre
Publié le 1 févr. 2017 sur Hotels
par Valentin de Paris
Nice stay
Publié le 7 janv. 2016 sur HotelsNice stay. 2 large pools. 2blocks from the beach.
Roms are clean even if they could be refreshed.
Carefull rooms are on the interiour court.
Only Suites have an outside view (on the harbour or outside)
Commentaires de Gestion de l’hôtel
26 mars 2016 par Ashleigh, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We use guest reviews when planning for the future of our property and appreciate your feedback.
par Patrick MARTIN de France
Bel hotel
Publié le 21 oct. 2013 sur HotelsHotel de très confort hormis le bruit des joueurs du golf miniature très le soir. Restauration du petit déjeuner incongrue.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Russ the manager was great. Cal in the office was so helpful. The girls in the dining area were so pleasant.
I had no complaints at all on our trip
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Russ, Gestion de l’hôtel
Dear Renee,Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience during your stay. It's great to know that myself, Cal, and the team in the dining area were able to make your visit even more enjoyable with their helpfulness and pleasant demeanor. We always strive to provide top-notch service, and it's incredibly rewarding to hear that you had no complaints throughout your trip.Your kind words mean a lot to us, and we'll be sure to pass along your compliments to the entire team. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Sincerely,ManagerRussell Griggs
par un voyageur
Publié le 9 sept. 2024 sur Hotels
The staff at front desk was super accommodating. We had problems at first room, but they helped me immediately and we had a great time.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Russ, Gestion de l’hôtel
Dear Maria,Thank you so much for your kind words! We're thrilled to hear that our front desk staff could help resolve the issues with your room and that you had a great time. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to welcoming you back soon!Sincerely,ManagerRussell Griggs
par un voyageur
Publié le 8 sept. 2024 sur Hotels
The hotel offers a $10 gift voucher for every $50 spent there but when asked about it, no one seemed to not know how it works and never got any discounts for over $1000 spent in there bars and restaurants
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Russ, Gestion de l’hôtel
Dear David,Thank you for bringing this to our attention. We’re sorry to hear that you had trouble with the 10 gift voucher offer. It’s important to us that our guests receive the benefits they’re entitled to, so we’ll investigate this issue further. We appreciate your feedback and hope it didn’t overshadow your overall experience. If there’s anything else we can do to make it right, please let us know.Manager,Russell Griggs
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Great hotel with lots to do! Room was great but the fridge wasn’t working, alerted front desk and they were speedy with a response and solution. The beach is within walking distance, the pool was nice, the restaurant and live music was enjoyable and it was really fun to watch the big boats come in and out!
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Russ, Gestion de l’hôtel
Dear Mike,Thank you so much for your feedback! We're thrilled to hear you enjoyed your stay and appreciated our quick response to the fridge issue. It’s great to know you had a good time at the beach, pool, restaurant, and with the live music. We hope to welcome you back for another fantastic stay soon!Sincerely,ManagerRussell Griggs
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Russ, Gestion de l’hôtel
Dear Leilani,Thank you for taking the time to tell us about your experience at Holiday Inn CLEARWATER BEACH S-HARBOURSIDE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Russell Griggs
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Russ, Gestion de l’hôtel
Dear Angel,Thank you for taking the time to tell us about your experience at Holiday Inn CLEARWATER BEACH S-HARBOURSIDE. I am pleased to see that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,ManagerRussell Griggs
