Note fondée sur 940 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,5 sur 5
100 % des clients le recommandent
2,5 Propreté de la chambre
3,1 Service et personnel
2,7 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur de Ezanville

Publié le 13 avr. 2024 sur Expedia
L'hôtel est situé à proximité de deux routes très passante ce qui engendre un bruit infernal. Le petit déjeuner est très limité. Le personnel est sympa.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Sandra Coriano, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We will work on the issues mention.
1 sur 5
par un voyageur

Publié le 13 oct. 2024
Nothing the place is a dump and the staff are unprofessional
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Santiago Ramirez, Gestion de l’hôtel
Dear customer, I am sorry that your experience at our hotel was not the best. We are working hard to improve. We appreciate that you took the time to let us know your complaint as it helps us improve our service.We hope you are doing well.
1 sur 5
par un voyageur

Publié le 12 oct. 2024
The staff were horrible during a very bad storm when I booked the place though I would have a refrigerator to store my food never thought I would be walking up stairs at 63 and later to find out they was a evelator but they lie to me. Sorry about the spelling but so pissed how the staff treated me and my family and the other folks just looking for a safe place in the storm
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Santiago Ramirez, Gestion de l’hôtel
Dear customer, I am sorry that your experience at our hotel was not the best. We are working hard to improve. Our staff is qualified to meet your needs and always advises guests on whether there is an elevator or not.We apologize in advance and we hope you are well.
2 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Santiago Ramirez, Gestion de l’hôtel
Thank you for taking the time to rate us, we are working hard to improve our service, we apologize that your experience was not the best.
4 sur 5
par un voyageur

Nice stay for the money

Publié le 23 sept. 2024 sur Hotels
Everything was great. My only “complaint” had to do with the pool area. I was disappointed to see that there were no lawn chairs or any seating at all.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Santiago Ramirez, Gestion de l’hôtel
we appreciate you taking the time to rate your stay with us. We hope you enjoyed it.
3 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Location was really good. Close to St Pete airport. Beds were comfy. Only bad thing was the smell of the lobby and rooms. Really strong moldy smell which seemed to be coming from the A/C units.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Santiago Ramirez, Gestion de l’hôtel
Thank you for taking the time to rate us, we are working hard to improve our service, we apologize that your experience was not the best.
4 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Santiago Ramirez, Gestion de l’hôtel
Thank you for taking the time to rate us, we are working hard to improve our service.
5 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Santiago Ramirez, Gestion de l’hôtel
We appreciate you taking the time to rate your stay with us. We hope you enjoyed it.
2 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Hotels
The A/C in the room didnt work and the noise from the Highway and the heavily driven road next the this MOTEL sounded like the car were in the roo.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Santiago Ramirez, Gestion de l’hôtel
Thank you for taking the time to rate us, we are working hard to improve our service, we apologize that your experience was not the best.
2 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Alot of loud drunken fighting spanish men. Didnt feel very safe 1st two nights, but it was better last two nights. Should have requested a refund for 1st two because i was up most of night due to stuff going on outside and room phone did not work.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Santiago Ramirez, Gestion de l’hôtel
Thank you for taking the time to rate us, we are working hard to improve our service, we apologize that your experience was not the best.