Ratings based on 845 Guest Reviews
Hear it directly from our travellers
2.3 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 29, 2024 on Hotels
The room was kind of dingy and smelled funny.
Comment from Hotel Management
Sep. 2, 2024 by MB, Hotel Management
Thank you for taking the time to leave a review on your recent stay here at the property. I am sorry to read we did not meet your expectations while on that visit. Please know we are working hard for a better experience for our guests.
by A traveller
Posted Aug. 26, 2024 on Hotels
The online check-in and check-out processes were convenient and easy. The breakfast was good. There was a vending machine with sodas on our floor, however, nothing showing the price. There were people smoking inside the building as well as at the doorways leading outside on multiple occasions. Our room had stains in the carpeting. On our last day, we found a bedbug in one of the beds. The lady at the front informed us they have never had any complaints and then inquired as to if we brought bedbugs with us. We even caught it and put it in one of our ziploc bags we had our toiletries in, and they were still in denial. They did say they were calling pest control for the room, but I am still waiting to hear back as to how they are going to remedy the situation as finding this bug made us have to take preventive measures when getting home and of course made us paranoid we were covered in bugs. Needless to say, I won't choose this hotel again.
Comment from Hotel Management
Sep. 13, 2024 by MB, Hotel Management
We appreciate you taking the time to tell us about your most recent stay here with us. I am sorry to read that we let you down during your visit to our property. Please know we are working hard to enhance our property. I do regret we did not meet your expectations.
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Sep. 2, 2024 by MB, Hotel Management
We appreciate you taking the time to tell us about your stay here with us. I am happy to read that you enjoyed your stay while you were here. We hope that you will come back and see us again in the future.
by A traveller
Posted Aug. 23, 2024 on Expedia
Enjoyed
Comment from Hotel Management
Aug. 25, 2024 by MB, Hotel Management
Thank you for taking the time to tell us about your recent stay at our property. We are pleased to read that you enjoyed your stay and that we met your expectations. It was our pleasure to have you during your visit to the area. we hope to see you again soon.
by A traveller
Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 25, 2024 by MB, Hotel Management
We appreciate you taking the time to tell us about your stay here with us. I regret that we let you down on your trip and did not meet your expectations. Please accept our apologies.
by A traveller
Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 25, 2024 by MB, Hotel Management
Thank you for taking the time to tell us about your recent stay at our property. We are pleased to read that you enjoyed your stay and that we met your expectations. It was our pleasure to have you during your visit to the area. we hope to see you again soon.
by A traveller
Posted Aug. 18, 2024 on Expedia
The breakfast is good
Comment from Hotel Management
Aug. 25, 2024 by MB, Hotel Management
Thank you for taking the time to tell us about your recent stay at our property. We are pleased to read that you enjoyed your stay and that we met your expectations. It was our pleasure to have you during your visit to the area. we hope to see you again soon.
by A traveller
Posted Aug. 16, 2024 on Expedia
The staff was very friendly and it is pet friendly. The price for the the stay was great. However, this would not be my first choice when I return. The hotel is in need of a serious deep clean. I can deal with it being old and in need of upgrades, but since they allow pets, the carpets need a good shampooing. I watch a lady allow her dog to just pee on the floor. She said she was going to clean it up but that is probably because I was there. My first night after my shower I was greeted by cockroach.. It's a good thing I travel with my own soap because there was any hand soap. They had the mini bottles of body wash but after one or 2 squeezes it was empty... Overall this would have a good spot if it was clean due to the pet friendly environment, close to food they highway, and about 10 min from walmart if you need a store to get soap.
Comment from Hotel Management
Aug. 25, 2024 by MB, Hotel Management
We appreciate you taking the time to tell us about your stay here with us. I regret that we let you down on your trip and did not meet your expectations. Please accept our apologies. Well I am happy that our staff was friendly, I am sorry to hear about the issues regarding the dog and your room. Please know that we are looking into the issues you have mentioned.
by A traveller
Posted Aug. 15, 2024 on Expedia
Dirty rude
Comment from Hotel Management
Aug. 25, 2024 by MB, Hotel Management
We appreciate you taking the time to tell us about your stay here with us. I regret that we let you down on your trip and did not meet your expectations. Please accept our apologies.
by A traveller
Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 25, 2024 by MB, Hotel Management
We appreciate you taking the time to tell us about your stay here with us. I regret that we let you down on your trip and did not meet your expectations. Please accept our apologies.
