Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mai 2023 sur Expedia
We stayed at la Quinta for our 4th times now in the last few years. We realized that maybe clean , but maintenance is not their priority: in our room, big holes in the wall and broken safety lock on the door. -still mention as newly renovated but maintenance ( paint and repairs) as to be done also.
Commentaires de Gestion de l’hôtel
16 mai 2023 par Hotel Manager, Gestion de l’hôtel
Dear Rolland,Appreciate your feedback and telling us what you liked and also the areas where we need to improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon.Sincerely,Hotel Manager.
par un voyageur
Publié le 27 avr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2021 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thanks for your stay. Please let us know if there are any suggestions for us as you have given us only 2 stars. Kindly share your experience. It will help us to work on the improvement of our hotel and services and we can provide better services to our future guests. Please visit us again.
Sincerely,
Hotel Manager
par un voyageur
Publié le 9 févr. 2021 sur Hotels
par un voyageur de montréal
Publié le 13 févr. 2020 sur Expedia
qualité prix hors paire agréablement surpris recommande sans hésiter
Commentaires de Gestion de l’hôtel
14 févr. 2020 par General Manager, Gestion de l’hôtel
Dear Erol,
We're happy to hear you had a full-value experience at La Quinta Inn & Suites St. Petersburg Northeast.
It was an honor serving you during your recent travels, and we can't wait to have you back!
par un voyageur
Publié le 14 déc. 2018 sur Expedia
Nous avons aimé la proximité de notre famille à visiter. Le confort du lit. Les serviettes en abondance. Le déjeuner par-contre ma un peu déçu, j'aurais aimé un choix de fruits plus varié.
par un voyageur
Hôtel sale
Publié le 8 juill. 2018 sur ExpediaChambre refusée car urine sur un des matelas , odeur camouflée par du déodorant chimique dans toute la chambre. Hôtel acceptant les chiens : aboiements nuit et jour dans toutes les chambres voisines. Les fauteuils sentent l'odeur de chien.
par Germain
Publié le 17 avr. 2017 sur Hotels
À part l'acceuil et la durée de l'inscription (environ 45 minutes). Le préposé à éprouver de la difficulté à retracer ma réservation Hotels.com.
par un voyageur de pittsburg
Publié le 1 oct. 2024
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear KEITH,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager
par un voyageur de pittsburg
Publié le 30 sept. 2024
Just overall nice with good staff
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're glad you had a nice experience and appreciated our staff. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur de Youngstown
Publié le 18 août 2024 sur Expedia
Empty hotel, maybe 5 cars in the parking lot and I assume that includes the staff. At midnight I was woken up to screaming between a man and a woman that lasted around 10 minutes. They were fighting, so loud I almost called 911. Then I heard a third party told them to stop yelling I then her door slamming and then I heard the conversation continuing it was so loud I thought they were right outside of our door until I realized they had been checked into the room next to us. At midnight. An entire empty hotel and your staff chooses to put loud people in the room that has an adjoining door next to a sleeping family who checked in earlier that day. Absolutely unacceptable. Over 200 rooms and they chose to put us side by side I will never stay at this hotel again. I did call the front office to complain they came and told them to be quiet but I continued to hear them for the next hour talking loudly instead of screaming and fighting and I was awake almost all night. After showing up at the front desk absolutely exhausted with no sleep I demanded a refund. I did receive a refund and for that I am thankful but I still will never stay at this hotel again. Management should train the staff to never allow this to happen. Unacceptable.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sara,I’m truly sorry to hear about the disturbance you experienced during your stay. We understand how crucial a restful environment is, especially when travelling. We appreciate your feedback and are taking immediate steps to address this issue with our team to prevent future occurrences. We’re glad to hear you received a refund, but we regret that your experience was so negatively impacted. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager
