Ratings based on 930 Guest Reviews
Hear it directly from our travellers
2.7 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 20, 2024 on Hotels
Comment from Hotel Management
Sep. 20, 2024 by Manager, Hotel Management
Hello Deasia,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.
by A traveller
Posted Sep. 19, 2024 on Expedia
A little run down and untidy but close to a bunch of shops
Comment from Hotel Management
Sep. 20, 2024 by Manager, Hotel Management
Hello Luke, Thank you for sharing your feedback with us. We appreciate knowing that our location near many shops was convenient for you. We strive to provide a comfortable stay for all our guests and will take your comments into consideration for future improvements.
by A traveller
Posted Sep. 7, 2024 on Hotels
Comment from Hotel Management
Sep. 7, 2024 by Manager, Hotel Management
Hello Benjamin,We're delighted to hear you had an excellent stay with us! If you have any further comments or suggestions, please feel free to get in touch with us directly. We look forward to welcoming you back soon!
by A traveller
Posted Sep. 3, 2024 on Expedia
Dirty, I don’t expect much from a place for the price but this was bad. The towel got stained, eww I don’t use it anyway but I was just using it so my stuff won’t touch the unknown counter. Worn out blanket. There’s a rip on it and it’s not clean. Toilet seats worn out, chipped on the seat. The sink was dirty.
As usual I clean before using. Didn’t use towels and blankets.
The above
Comment from Hotel Management
Sep. 4, 2024 by Manager, Hotel Management
Hello Nhung,Thank you for sharing your recent experience. We appreciate your feedback and take all comments seriously to provide a better stay for our guests in the future.
by A traveller
Posted Aug. 24, 2024 on Hotels
Disrepair is everywhere. Nothing besides butter to spread on toast. No salt or pepper.
Comment from Hotel Management
Aug. 24, 2024 by Manager, Hotel Management
Hello Steven,We truly appreciate your feedback and will share your comments with our team for future improvements. Please contact our management directly for further assistance with your experience at our hotel.
by A traveller
Posted Aug. 24, 2024 on Expedia
I didn't even stay there
Comment from Hotel Management
Aug. 24, 2024 by Manager, Hotel Management
Hello David,We regret to hear about your experience. We encourage you to reach out to our management team directly to address any concerns you may have regarding your reservation. Our team will be more than willing to assist you with this matter.
by A traveller
Posted Aug. 19, 2024 on Expedia
Nice for the price. The light bulbs in the bathroom did not work. I did not feel like calling thbe front desk and waiting for maintenance to show up whenever they wanted. There was a little water on the floor. II think it came from the small refrigerator. I cleaned it up and it was gone in the morning.
Comment from Hotel Management
Aug. 20, 2024 by Manager, Hotel Management
Hello John, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Please know that we encourage guests to notify us of any issues during their visit so we can address them in a timely manner. Your comments have been shared with the relevant teams for review and improvement. We hope to welcome you back for a more seamless experience in the future.
by A traveller
Posted Aug. 16, 2024 on Expedia
Writing a bad review for a dirty motel room should be honest, specific, and constructive. Here’s an example of how you might structure it:
Unfortunately, I was very disappointed with the cleanliness of the room. Upon entering, I noticed several issues that made my stay uncomfortable:
. The bathroom was in poor condition with mold in the shower, broken ceiling tiles, and stains. The room had a strong, musty odor that made it difficult to feel comfortable. The fire alarm was detached and chirping.
Comment from Hotel Management
Aug. 17, 2024 by Manager, Hotel Management
Hello Kiersten,I'm sorry to hear about the concerns you've raised regarding your recent stay. We appreciate you bringing these matters to our attention so that we can address them accordingly. Our team strives to provide a clean and comfortable environment for all our guests, and we take feedback like yours seriously. Rest assured, your comments will be shared with the relevant departments for further review and improvement.
by A traveller
Posted Aug. 16, 2024 on Expedia
At first glance of the room it looked ok. But once I went inside it was another story.
Roaches, mosquitos, you couldn’t see out the window, all the closet/bathroom doors needed paint, Sofa bed was full of mold, the whole property smelled like marijuana. Elevator was hot and smelled bad. Homeless people slept near the parking lot.
I didn’t eat the breakfast (cereal and mini muffins) after seeing roaches in the dining area.
The only good thing was there was a lot of restaurants in the area.
This stay was not worth the price at all! These rooms should cost at max $60 a night.
Comment from Hotel Management
Aug. 17, 2024 by Manager, Hotel Management
Hello Eugenio,We are sorry to hear about your experience and appreciate your feedback. We take all guest concerns seriously and strive to provide a comfortable stay for all. Your comments will be shared with the relevant teams for review. Thank you for mentioning the nearby dining options, and we hope you were still able to enjoy your time exploring the area.
by A traveller
Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 16, 2024 by Manager, Hotel Management
Hello jonathan,We are thrilled to learn you had an outstanding experience at our hotel! We look forward to welcoming you back soon for another wonderful stay.
