Ratings based on 919 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Expedia
Very close to the beach
Comment from Hotel Management
Aug. 26, 2024 by Isabella T , Hotel Management
Dear Daphne, Thank you for your kind review. It fills us with joy to see that you enjoyed your time with us and you appreciated our proximity to the beach. We can't wait to welcome you on your next visit!
by A traveller
Good time
Posted Aug. 24, 2024 on HotelsIt was good, it could be more kids friendly
Comment from Hotel Management
Aug. 26, 2024 by Isabella T , Hotel Management
Dear Thiago Bonifacio, We appreciate your review! Your feedback is crucial to us as we continuously strive to improve our services and amenities. Thank you for choosing to stay with us, we look forward to welcoming you back for another visit soon.
by A traveller
Posted Aug. 24, 2024 on Expedia
It’s a quite place with great access to the beach
Comment from Hotel Management
Aug. 26, 2024 by Isabella T , Hotel Management
Dear Lazaro, Thank you for your kind review! We're thrilled to hear that you appreciated the access to our private beach. We aim to provide a relaxing and pleasant experience for all our guest. We hope to welcome you back for another quite getaway soon!
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Isabella T , Hotel Management
Thank you for your amazing scoring! We're so pleased to see you had a great stay with us. We hope to have the honor to welcome you back soon!
by A traveller
Posted Aug. 21, 2024 on Expedia
Comment from Hotel Management
Aug. 23, 2024 by Isabella T , Hotel Management
We want to thank you for the perfect rating! It is awesome to see you had a fantastic stay with us. We hope to welcome you back soon!
by A traveller
Girls Trip
Posted Aug. 21, 2024 on HotelsWonderful!!!
Comment from Hotel Management
Aug. 21, 2024 by Isabella T, Hotel Management
Dear Candice, We appreciate you taking the time to leave us a review! It is delighting to see you had a wonderful stay with us on your girls trip! We hope to have the pleasure to welcome you again.
by A traveller
Posted Aug. 21, 2024 on Expedia
i really loved this property! it's away from the main strip of clearwater so it's nice and quiet. there is a free trolley that can take you into the downtown area and it picks up about every 30 mins and it is just a quick ride downtown. about 0.3 miles down the road is a little strip mall type area with a little shopping area and some dining options. we went here for breakfast every day instead of eating at the resort. it's very easy to stay here if you are traveling without a car.
Comment from Hotel Management
Aug. 21, 2024 by Isabella T, Hotel Management
Dear Madeline, Thank you so much for your wonderful review! We’re thrilled to hear that you loved our property and appreciated the quiet, peaceful location away from the main strip. It’s great to know that you found the free trolley convenient for getting downtown and enjoyed the nearby shopping and dining options.We’re glad you found it easy to navigate the area without a car—making your stay as effortless and enjoyable as possible is what we strive for. We hope to have the pleasure of welcoming you back for another relaxing visit soon!
by A traveller from Edison
Posted Aug. 21, 2024 on Expedia
The hotel was under phased renovations (fitness center was closed - as of August 2024). We had requested 2 connected rooms and had confirmed twice before arrival, we were unfortunately not granted the request despite confirmations. The staff member at check-in said because there were no cleaned connected rooms when we arrived (it was early afternoon and she said check-in is technically at 4 PM). The private beach was very nice and the reason we return to the Sheraton each time we are in Clearwater, this was our family’s fourth stay. Note there is a surcharge for beach chair / umbrella rentals ($45 plus taxes). Rentals end at 6 PM.
Comment from Hotel Management
Aug. 21, 2024 by Isabella T, Hotel Management
Dear Carol Hsiaowei, Thank you for taking the time to share your recent experience. We apologize for any inconvenience caused by the ongoing renovations in our fitness center. We understand that this may have impacted your stay. I wanted to let you know, while our fitness center is closed, our guest are welcome to use the fitness center in the Marriot directly across the street from us, I apologize if you weren't informed of this alternative. We're working diligently to complete these renovations as quickly as possible.Regarding your request for connecting rooms, we apologize for the oversight. We strive to accommodate all guest requests, and it appears there was a miscommunication during the booking process. We will be sure to review our protocols to prevent similar occurrences in the future.We're glad to hear that you enjoyed our private beach. It's a popular feature among our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience.
by A traveller
Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by Isabella T, Hotel Management
Dear Guest, We appreciate the perfect score! It thrills us to see you had a wonderful stay with us. We look forward to welcoming you again!
by A traveller
Posted Aug. 14, 2024 on Expedia
Comment from Hotel Management
Aug. 16, 2024 by Isabella T , Hotel Management
Dear Cheryl, Thank you for providing us with feedback. It means a lot to us, and helps us create a better experience for our guest. We hope to welcome you again.
