Note fondée sur 565 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Orland Park
Publié le 27 août 2024 sur Expedia
Amazing and unique place! I aleays stay there!
par un voyageur
Publié le 26 août 2024 sur Hotels
par un voyageur de Doral
Publié le 26 août 2024 sur Expedia
Greate service! Nice people!
par un voyageur
Publié le 23 août 2024 sur Hotels
par un voyageur
Very cool vibe with great food, friendly folks
Publié le 21 août 2024 sur HotelsI fell in love with the vibe of the place. It’s very cool. It’s in a fantastic location right across across the street from the pier which I didn’t realize, that was a bonus. The restaurant was unbelievable ..amazing delish gourmet dishes.
they have valet parking only up until 11front desk is closed between 11 PM and 7 AM. After 11 self parking in a very busy area.
the elevator to the rooftop lounge only worked until the the third floor and you had to go outside take 4 flights of stairs, it was hot 🔥
Beds were more comfortable than most beds.
The only problem was that they were both on a wood frame and would creek loudly when you got in and out.
That aside we love the area. There are restaurants and things to do all around within walking distance the beautiful pier across the street. We will be back definitely
par un voyageur
Very cool vibe with great food, friendly folks
Publié le 20 août 2024 sur HotelsI fell in love with the vibe of the place. It’s very cool. It’s in a fantastic location right across across the street from the pier which I didn’t realize, that was a bonus. The restaurant was unbelievable ..amazing delish gourmet dishes.
Just a little bit of a hardship is that they have valet parking only up until 11 is closed between 11 PM and 7 AM. After 11 self parking would not be very close to the hotel, somewhere down the block, which seemed almost impossible. They only have one person who works both the desk and the valet so there is some wait time they could use more employees doing that.
Two things that were a little bit of an issue, but definitely not a dealbreaker and we will be back..
the elevator to the rooftop lounge only worked until the the third floor and you had to go outside take 4 flights of stairs, it was hot 🔥
Beds were more comfortable than most beds I have stayed in a hotel. The only problem was that they were both on a wood frame and would creek loudly when you flipped over or when you got out of it.
That aside we love the area. There’s restaurants and things to do all around within walking distance the beautiful pier across the street. We will be back definitely
par un voyageur
Very cool vibe with great food, friendly folks
Publié le 19 août 2024 sur HotelsI fell in love with the vibe of the place. It’s very cool. It’s in a fantastic location right across across the street from the pier which I didn’t realize that was a bonus. The restaurant was unbelievable amazing delish gourmet dishes.
a little bit of a hardship is that they have valet parking only up until 11 is closed between 11 PM and 7 AM. After 11 self parking would not be very close to the hotel, somewhere down the block, which seemed almost impossible. They only have one person who works both the desk and the valet so there is some wait time they could use more employees doing that.
Two things that were a little bit of an issue, but definitely not a dealbreaker and we will be back..
the elevator to the rooftop lounge only worked until the the third floor and you had to go outside take 4 flights of stairs, it was hot 🔥
Beds were more comfortable than most beds I have stayed in a hotel. The only problem was that they were both on a wood frame and would creek loudly when you flipped over or when you got out of it. whenever my husband would get up or move, it would wake me up, but I am a light sleeper, I can't imagine what it would sound like if you were doing anything else lol
That aside we love the area. There’s restaurants and things to do all around within walking distance the beautiful pier across the street. We will be back definitely
Commentaires de Gestion de l’hôtel
9 sept. 2024 par The Birchwood Inn, Gestion de l’hôtel
Hi Debra! Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you fell in love with the vibe of our place and enjoyed our fantastic location, just across from the pier. It’s also great to know that you found our restaurant’s gourmet dishes to be amazing.We truly appreciate your feedback on valet parking and the wait times at the desk. We’re always looking for ways to improve our guest experience and your comments are invaluable in helping us address these areas. We’re also taking note of your feedback regarding the elevator access to the rooftop lounge and the bed frames. We are sorry for any inconvenience these issues may have caused.We’re delighted that you enjoyed the comfort of our beds and the surrounding area. We look forward to welcoming you back and hope your next stay will be even better!
par un voyageur
Publié le 10 août 2024 sur Expedia
Great hotel.
Commentaires de Gestion de l’hôtel
13 août 2024 par The Birchwood Inn, Gestion de l’hôtel
Hi Tatiana! Thank you for your kind feedback! It always a pleasure to serve our amazing guests. Come back and see us again soon!
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par The Birchwood Inn, Gestion de l’hôtel
Hello Richard, Thank you for staying with us at The Birchwood Inn! We look forward to your next visit!
par un voyageur
Publié le 6 août 2024 sur Expedia
The staff was amazing and our room was very clean. We stayed on a Monday so the restaurant in the hotel was not open, which was a bummer. But, there are so many easily accessible restaurants in the area, so it wasn't too bad. The lights in the "overnight" or "after hours" elevator did not work, so it was pitch dark in there. Take the stairs if you are leaving the hotel after 11pm! Over all, it was a great stay with a beautiful room! I would stay here again.
Commentaires de Gestion de l’hôtel
13 août 2024 par The Birchwood Inn, Gestion de l’hôtel
Hi Katelyn! Thank you for sharing your feedback with us! We are so glad to hear that you had a great stay. We appreciate you bringing the lights to our attention and we will be sure to address the issue accordingly. We look forward to your next visit!
