Note fondée sur 266 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Weird, uphill driveway
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Danny, Gestion de l’hôtel
Dear Deborah,Thank you for your review and for giving us 4 out of 5! We appreciate your feedback regarding the uphill driveway. We understand it might feel a bit odd, but we hope it didn’t cause too much inconvenience during your stay.We’re glad to know you had an overall positive experience, and we look forward to welcoming you again soon.Sincerely,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Danny, Gestion de l’hôtel
Dear Shamekcia,Thank you for sharing your feedback with us. I'm sorry to hear that your stay did not meet your expectations. We strive to provide a positive experience for all our guests, and I regret that we fell short during your visit. If you would be willing to share more details about what went wrong, please contact us. Your feedback is important, and we’d like the opportunity to make things right.Sincerely,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 2 sept. 2024
Everyone was very welcoming and nice. It kinda sucked that there was now water in the pool but other then that we have no complaints.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Danny, Gestion de l’hôtel
Dear Marlena,Thank you for your wonderful 5 out of 5 rating! We're delighted to hear that you felt welcomed and had a pleasant stay with us. I apologize for the inconvenience with the pool, and I appreciate your understanding. We're glad that everything else met your expectations, and we hope to welcome you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Danny, Gestion de l’hôtel
Dear Satish,Thank you so much for your perfect 5 out of 5 rating! We're thrilled to hear that you had an excellent stay with us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Danny, Gestion de l’hôtel
Dear Sergio,Thank you so much for your perfect 5 out of 5 rating! We're thrilled to hear that you had an excellent stay with us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 14 août 2024 sur Expedia
Thank you
par un voyageur
Publié le 10 août 2024 sur Hotels
When getting there serve sucked but other than that was great
Commentaires de Gestion de l’hôtel
11 août 2024 par Danny, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. I'm glad to hear that, overall, your stay was great, though I’m sorry to learn that the service you received upon arrival didn’t meet your expectations. We strive to provide excellent service from start to finish, and I apologize that we fell short in this instance.Your comments are important to us, and we'll work to ensure a better experience for our future guests. We hope to have the opportunity to welcome you back to Best Western Montis Inn.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur de Rochester
Publié le 10 août 2024 sur Expedia
Great hotel for the price. Very clean and staff were always helpful and professional
Commentaires de Gestion de l’hôtel
11 août 2024 par Danny, Gestion de l’hôtel
Dear Anne,Thank you for your kind words! We're delighted to hear that you found our hotel to be a great value and that you appreciated the cleanliness and professionalism of our staff. Your feedback means a lot to us, and we look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 9 août 2024 sur Hotels
This is not the facility I would expect from best western though I did appreciate the kind management
Commentaires de Gestion de l’hôtel
11 août 2024 par Danny, Gestion de l’hôtel
Dear Guest,Thank you for sharing your thoughts with us. While I'm glad you appreciated the kindness of our management team, I'm sorry to hear that our facility didn't meet your expectations. We take your feedback seriously and will continue to work on improving our property to better align with the high standards you expect from Best Western.We hope to have the opportunity to provide you with a better experience in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Danny, Gestion de l’hôtel
Dear Bradi,Thank you so much for your perfect 10/10 rating! We're thrilled to hear that you had an excellent stay with us. Your positive feedback means a lot to our team, and we look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
