Note fondée sur 261 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2024
Everyone was very welcoming and nice. It kinda sucked that there was now water in the pool but other then that we have no complaints.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Danny, Gestion de l’hôtel
Dear Marlena,Thank you for your wonderful 5 out of 5 rating! We're delighted to hear that you felt welcomed and had a pleasant stay with us. I apologize for the inconvenience with the pool, and I appreciate your understanding. We're glad that everything else met your expectations, and we hope to welcome you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 10 août 2024 sur Hotels
When getting there serve sucked but other than that was great
Commentaires de Gestion de l’hôtel
11 août 2024 par Danny, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. I'm glad to hear that, overall, your stay was great, though I’m sorry to learn that the service you received upon arrival didn’t meet your expectations. We strive to provide excellent service from start to finish, and I apologize that we fell short in this instance.Your comments are important to us, and we'll work to ensure a better experience for our future guests. We hope to have the opportunity to welcome you back to Best Western Montis Inn.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur de Rochester
Publié le 10 août 2024 sur Expedia
Great hotel for the price. Very clean and staff were always helpful and professional
Commentaires de Gestion de l’hôtel
11 août 2024 par Danny, Gestion de l’hôtel
Dear Anne,Thank you for your kind words! We're delighted to hear that you found our hotel to be a great value and that you appreciated the cleanliness and professionalism of our staff. Your feedback means a lot to us, and we look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 9 août 2024 sur Hotels
This is not the facility I would expect from best western though I did appreciate the kind management
Commentaires de Gestion de l’hôtel
11 août 2024 par Danny, Gestion de l’hôtel
Dear Guest,Thank you for sharing your thoughts with us. While I'm glad you appreciated the kindness of our management team, I'm sorry to hear that our facility didn't meet your expectations. We take your feedback seriously and will continue to work on improving our property to better align with the high standards you expect from Best Western.We hope to have the opportunity to provide you with a better experience in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Danny, Gestion de l’hôtel
Dear Bradi,Thank you so much for your perfect 10/10 rating! We're thrilled to hear that you had an excellent stay with us. Your positive feedback means a lot to our team, and we look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Danny, Gestion de l’hôtel
Dear Violeta,Thank you so much for your 4/5 rating! We're thrilled to hear that you had an excellent stay with us. Your positive feedback means a lot to our team, and we look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Danny, Gestion de l’hôtel
Dear Karen,Thank you so much for your perfect 10/10 rating! We're thrilled to hear that you had an excellent stay with us. Your positive feedback means a lot to our team, and we look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Convenient, quiet, and CLEAN!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Danny, Gestion de l’hôtel
Dear Joseph,Thank you for your kind words! We're thrilled to hear that you found our hotel convenient, quiet, and clean. Your positive feedback means a lot to us, and we look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Danny, Gestion de l’hôtel
Dear Tony,Thank you so much for your perfect 10/10 rating! We're thrilled to hear that you had an excellent stay with us. Your positive feedback means a lot to our team, and we look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The owners make you feel like family.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Danny, Gestion de l’hôtel
Dear David,Thank you so much for your kind words and for giving us a 5/5 rating! We are thrilled to hear that you felt like family during your stay. Providing a warm and welcoming environment is our top priority. We look forward to welcoming you back to Best Western Montis Inn in the future.Warm regards,Danny PatelGeneral ManagerBest Western Montis Inn
