Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice beach house for the family
Publié le 15 oct. 2024 sur HomeAwayThe house is nice especially the main floor, the kitchen and dinning areas are great. The pool while smile was perfect for cooling off and the distance to the beach was an easy walk. The bass and why I gave an over all three star. The bottom floor AC did not work and the bottom floor had a strong mildew smell. And while it’s a small thing only half of the jets in the jacuzzi worked. The beds were comfortable and I would stay here again and recommend to friends and family. And the price was right.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Great location cleanliness and accuracy questionable
Publié le 28 août 2024 sur HomeAwayWhile the house is in a great location and walkable distance to Myrtle Street beach and short drive to the pier and shops, the house needs work.
Bunk bed is broken and unstable. No child would be able to safely sleep on the stop bunk.
Half of the outlets in the house do not work
Bathroom handles are broken
The floors are filthy and sheets smell terrible like baby vomit. There’s no way the sheets were cleaned before our arrival.
The sink in the kitchen backs up and the disposal does not work.
There are paintings off from the wall sitting on floors
Pool cue holder was broken but we fixed it. All of the pieces were on the sink.
Door to enter garage does not latch properly so you have to leave it locked at all times or the door will open.
Outside shower does not work well.
Hot tub is absolutely filthy and disgusting. The water is full of sand and hair and leaves. It does not appear to have been cleaned for a very long time. This needs completely emptied, scrubbed and refilled. Most of the jets do not work either.
The pool is cloudy and dirty. The pool lights do not work.
The outside lights near the pool and hot tub do not work.
The dryer does not dry clothes. You have you rerun it 2 to 3 times for it to work.
The grill ran out of propane the first 10 minutes we tried to use it.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Christine. I apologize for the inconvenience caused by the issues you experienced during your stay with us. Please know that we value our guests' feedback as we strive to provide every one of them with a comfortable experience. Having said that, we have forwarded your message to our local property manager for them to take appropriate action on your concerns. I hope this experience won't impede your desire to stay with us again. We will make sure to consider this as a way to improve. We look forward to your future stay with us.
par un voyageur
Nasty
Publié le 31 juill. 2024 sur HomeAwayNasty
Commentaires de Gestion de l’hôtel
11 sept. 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the inconvenience that you have experienced during your stay with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. This has been forwarded to our local team to avoid future complaints. We do hope we will have another chance to host you.
par un voyageur
Summer Fun
Publié le 29 juill. 2024 sur HomeAwayReally enjoyed our stay. Beautiful place. Lots of space for everyone. Close to beach, restaurants and shopping, all walking distance. Will be back!
par un voyageur
It was good until….
Publié le 30 juin 2024 sur HomeAwayOverall, property was as described. It has the opportunity to be a premier stay on the island. However, cleanliness is an issue. It is in need of a deep clean. The carpet has many stains. There were empty beer bottles under the couch upon arrival. The worst part was the cockroaches. I killed several large cockroaches in the downstairs bedroom. One was in the bed. I hope the owner addresses this.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Jeff, for your feedback! We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We apologize for the cockroaches you have encountered during your stay with us. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
St Simon’s House w Pool
Publié le 12 juin 2024 sur HomeAwayThe house is not in perfect, pristine condition (screen torn, carpet heavily used, blinds broken), BUT we thoroughly enjoyed our stay. It was large for our entire family to feel comfortable. It was super close to the beach (about a 4-5 minute walk). It had so many things to keep everyone entertained (pool, hot tub, games, pool table). The company representative was easy to work with. Even the neighbors were nice! If you can overlook a few cosmetic issues, you’ll find that this house is a gem. My family loved our time here.
par un voyageur
Pickleball weekend
Publié le 23 avr. 2024 sur HomeAwayGreat place to stay. Location was excellent and lots of room for our group!!!!
par un voyageur de Atlanta, GA
Fun house.
Publié le 1 avr. 2024 sur HomeAwayHouse great for 1-3 families. Needs a Keurig and the hot tub was broken but fun house for a group.
par un voyageur
Older need of some things
Publié le 18 mars 2024 sur HomeAwayI spoke in depth to Property Mgr. SHelby, SHe was Great.
Kitchen Items Needed Pans, Only one usefull
Grill Tools??
L.R. Chairs sad.
Hall Tolit continously runs
Side and Back Yard scattered Junk
Pool sticks could use Tips.
Lack of front Portch seating.
ground floor Musty. damp
par un voyageur
Great Location
Publié le 18 janv. 2024 sur HomeAwayThe house is cute and has plenty of space for a group. However, it needs a good deep clean, general house maintenance, and some decent kitchen items. Perhaps they don't expect that their renters will cook?
