Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
14 févr. 2020 par Kim, Gestion de l’hôtel
Thank you for taking the time to provide feedback about your stay. We are pleased to hear you enjoyed your time with us! Thank you for being our guest and we hope to see you again in the future. Best Wishes!
par un voyageur de Granby
Publié le 4 déc. 2019 sur Expedia
Établissement très propre, beaucoup de restauration à proximité
Commentaires de Gestion de l’hôtel
4 déc. 2019 par Kim, Gestion de l’hôtel
Good morning and thank you for the nice response as we value all of them that come our way. Thank you for being our guest and we hope to see you again soon.
par un voyageur
Publié le 10 févr. 2019 sur Expedia
Breakfast very limited, a banana and coffee!
No safety box.
Charming hotel
Commentaires de Gestion de l’hôtel
11 févr. 2019 par Kim, Gestion de l’hôtel
Thank you for your review of your stay with us. We are happy to hear you enjoyed your time at our hotel. We do not offer a continental breakfast we offer a light start up breakfast coffee, juice, apples, bananas, pastries, and muffins. We do have safe's in all the rooms the front desk staff would have been more then happy to assist you with that. Thank you for being our guest and we hope to see you again soon.
par un voyageur de Jesup
Publié le 3 oct. 2024 sur Expedia
It was a very nice stay.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Alice,Thank you so much for taking the time to share your thoughts about your recent stay with us. We’re thrilled to hear that you had a very nice stay! It’s our mission to provide our guests with a comfortable and enjoyable experience, and your feedback reassures us that we are on the right track. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Everything was. We left early due to Hurricane.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi James,Thank you for sharing your experience with us. We understand that your stay was cut short due to the hurricane, and we hope you and your loved ones are safe. We appreciate your feedback and are glad to hear that everything was okay during your time with us. Should you choose to stay with us again in the future, we look forward to providing you with a more complete experience.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Great location near the pier
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Holly,Thank you for your feedback! We’re thrilled to hear that you enjoyed our great location near the pier. It’s always wonderful to be close to such beautiful scenery and activities, and we’re glad it enhanced your stay with us. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
No functioning emergency lighting during power outage. Left guests in total darkness…no battery lighting offered. No assistance during two day power outage.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi William,Thank you for your feedback regarding your recent stay with us. We understand that a power outage can be unsettling, and we sincerely apologize for the inconvenience it caused during your visit. Our team is committed to providing a safe and comfortable environment for all guests, and we take situations like this very seriously. While we strive to maintain emergency systems at all times, we appreciate your comments and will be reviewing our protocols to ensure we enhance our response in the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tempernace,Thank you for your stay and the glowing 10-star review. Knowing that our guests recognize and value our efforts is incredibly uplifting. Your high rating serves as a strong motivator for our entire team. Ensuring guest satisfaction is our utmost priority, and we eagerly anticipate the opportunity to welcome you back shortly!Sincerely, Hotel Manager
par un voyageur
Lovely location
Publié le 24 sept. 2024 sur HotelsThe place had been updated, looked nice. Partly unfinished pics not moved after changing out furniture. Pillows where too big for comfort. Coffee only in the lobby, breakfast was very limited. Nice location and decent price. Location so great, one would never need to move your car.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Robert,Thank you for sharing your detailed feedback. We're glad to hear that you appreciated our recent updates, and it's great to know that our location and pricing added value to your stay. It’s wonderful that our prime location allowed you to easily explore without needing to move your car! We’ll certainly review your concerns with our team to ensure improvements are made for future stays. Your comfort and satisfaction are important to us, and we’ll continue working to enhance our offerings. We appreciate your insights and hope to welcome you back for an even better experience next time!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Always enjoy our stay at OIS. Love the proximity to Pier Village and Beaches. Always clean and employees are very nice and helpful.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Danny,Thank you so much for your kind words! We’re delighted to hear that you love our convenient location near Pier Village and the beaches. It’s wonderful to know that our proximity to these attractions enhances your stay with us. We’re also pleased that you consistently find our property clean and our employees to be nice and helpful. Our team works hard to provide a welcoming and comfortable environment, and your feedback reassures us that we’re achieving that goal. We truly value your patronage and look forward to the opportunity to host you again soon.
