Note fondée sur 703 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Services, Gestion de l’hôtel
Good morning, Michael!Thank you for your positive rating! We are glad to know you enjoyed your stay.We look forward to seeing you again.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Services, Gestion de l’hôtel
Good afternoon, Conner!We greatly appreciate your rating! We hope to see you again soon!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Guest Services, Gestion de l’hôtel
Good morning, Christian! We appreciate your wonderful review!Please let us know if anything stood out to you!We look forward to your next stay with us!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Beautiful location
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you for your feedback, Carol! We are pleased to hear you found our location beautiful. We look forward to welcoming you back soon!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Clean and spacious rooms! A beautiful property :)
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Guest Services , Gestion de l’hôtel
Thank you so much for your kind words, Stephen! We’re thrilled to hear that you enjoyed our clean and spacious rooms as well as the beauty of our property.It’s always wonderful to receive such positive feedback, and we’ll be sure to share your comments with our team. Your satisfaction is our top priority, and it’s great to know we hit the mark for you.We hope to welcome you back soon for another fantastic stay!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Guest Services , Gestion de l’hôtel
Good morning, Christopher!We greatly appreciate your rating!We hope to welcome you back to Sea Palms soon!
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Guest Services, Gestion de l’hôtel
Good afternoon, Sandra! We appreciate your rating. Please let us know how we can make your next stay even better!
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Guest Services, Gestion de l’hôtel
Good evening, Joshua! We greatly appreciate your positive rating. We hope to have the opportunity to welcome you back again soon!
par un voyageur
Eh. Wouldn't stay again.
Publié le 28 juill. 2024 sur HotelsWhen we arrived we were placed in a room that was already occupied. We were then moved into another room that had a weird musty smell. The room never cooled down. The ceiling in the bathroom was leaking and rusted and had visible mold by the air vent, that did not work.
The pool was the highlight of the stay. Everything else was lacking. We won't be back.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Guest Services, Gestion de l’hôtel
Good morning!Thank you for taking the time to share your feedback. We apologize for the misunderstanding you have experienced during check-in. Please be assured that we are addressing your concerns with our maintenance and housekeeping teams to ensure they are resolved promptly. Your feedback is crucial in helping us improve, and we are committed to making the necessary changes to prevent similar issues in the future.On a positive note, we are glad to hear that you enjoyed the pool. We truly appreciate your feedback and hope that you might consider giving us another chance in the future to provide you with a better experience.
par un voyageur
Publié le 22 juill. 2024
Awesome resort! Will definitely be back!
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest Services , Gestion de l’hôtel
Good morning, Khalil!Thank you for your fantastic review! We are thrilled that you had an awesome experience at our resort. It means a lot to us that you enjoyed your stay so much that you're planning to return.We look forward to welcoming you back and exceeding your expectations once again!
