Note fondée sur 836 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar Celia & Loic de Bordeaux, France
Ideal pour famille
Publié le 14 août 2013 sur Expedia
Pour : Propreté
Emplacement : 10 minutes du centre ville
Hôtel bien situé. Belle plage et personnel attentionné.
Possibilité pour les sports aquatiques.
Chambre confortable et vue sur la mer.(deco à l'américaine)
Ne pas hésiter à louer un scooter par parcourir l'île et st Jones.
par un voyageur
Publié le 12 août 2024 sur Expedia
Bed bugs and roaches in the room
Commentaires de Gestion de l’hôtel
12 août 2024 par Bolongo Management, Gestion de l’hôtel
So sorry you got bitten up while visiting. It is not bed bugs. We do have No-See-Ums , that some people are very prone to be bit by, and can be very sensitive to the bites. They are very small, therefor the name, and are are most active at sunset and sunrise and after rain. They are very common all through the Caribbean. Normal Bug spray does protect from being bitten. Ceratopogonidae is a family of flies commonly known as no-see-ums, or biting midges
par un voyageur
Publié le 7 août 2024 sur Expedia
I cannot rave about the food at the resort! It was delicious. The drinks were awesome as well. Service is great and can’t wait to go back!
Commentaires de Gestion de l’hôtel
7 août 2024 par Bolongo Management, Gestion de l’hôtel
Thank you so much for those kind words. Hope to see you back her some day soon. Keep in touch
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Bolongo Management, Gestion de l’hôtel
Thank you for staying with us. Hope to see you back here some day soon.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Beautiful resort with amazing staff!
Commentaires de Gestion de l’hôtel
5 août 2024 par Bolongo Management, Gestion de l’hôtel
So happy you had a freat time with us. Hope to see you again soon
par un voyageur
Publié le 27 juill. 2024 sur Expedia
It was perfect!
Commentaires de Gestion de l’hôtel
5 août 2024 par Bolongo Management, Gestion de l’hôtel
Thank you for staying with us and we hope to see you back here some day soon.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Bolongo Management, Gestion de l’hôtel
Thank you so much for choosing Bolongo For your stay. Hope we get to see you again some day soon
par un voyageur
Publié le 20 juill. 2024 sur Expedia
The place was clean and staff were helpful and friendly.
Commentaires de Gestion de l’hôtel
5 août 2024 par Bolongo Management, Gestion de l’hôtel
Glad you had a nice time. Hope to see you again some day soon
par un voyageur
Publié le 16 juill. 2024 sur Hotels
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Bolongo Bay Resort had a mix of pros and cons for me when compared to other all-inclusive resorts. All in all, there were more negatives for me than positives. Most of the negatives were things that should have been caught by the manager. For this reason I will not be returning.
Pros: 1.Unusually good food for an all-inclusive resort. 2.Friendly staff that remember your name. 3.A family atmosphere due to its smaller size.
Cons: 1.Mattress was extremely lumpy and uncomfortable. If I were the owner or manager of the resort, I would be embarrassed to have that mattress available for customers. 2.There was mold in the AC and it filled the room with a musty / moldy odor. 3.The rooms were a bit dated compared to other all-inclusive resorts. 4.People were getting bitten all over badly by bugs (noseeums). 5.There was an usually long wait for food. 6.Cigar smoking outside could be smelled inside the restaurant while eating because there wasn't enough separation between both areas. 7. It was always difficult to find an available chair and umbrella at the beach.
