Note fondée sur 87 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
85 % des clients le recommandent
3,8 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 28 févr. 2024 sur Expedia
This property was a beautiful stay clean and very well organized. The host was beautiful and instructed me with kindness and compassion and made sure I had everything accessible. Will definitely stay here again.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 25 févr. 2024 sur Hotels
4 sur 5
par un voyageur de Henderson

Publié le 24 août 2023 sur Expedia
It was nice and all but I kinda wish it looked like the images. But for that, we’d have to go back in time. It’s just beat a bit, bad paint, falling tiles… it felt like I was staying in my grandmothers basement back in Chicago. A fresh cost of paint and few repairs would do this place wonders.
Commentaires de Gestion de l’hôtel
28 août 2023 par Management, Gestion de l’hôtel
Thank you for the feedback. We'll share your comments with the owners and use them in our efforts to update this unit.
3 sur 5
par un voyageur

Publié le 25 juill. 2023 sur Expedia
Check in sucks!! Someone else was assigned to that room.
Commentaires de Gestion de l’hôtel
1 août 2023 par Management & Staff, Gestion de l’hôtel
We're so sorry for the inconvenience. This was a misunderstanding and we wish you had contacted us earlier for clarification. No other guest was assigned to your room. The guests you encountered were assigned by another host to a room on another property. They misidentified themselves to the after hours staff and ended up on the wrong property. Please accept our sincere apology. We hope you will contact us directly so we can find a way to make this up to you.
3 sur 5
par un voyageur

Publié le 6 juill. 2023 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
19 juill. 2023 par Management & Staff, Gestion de l’hôtel
Thank you for providing feedback on your stay. We hope you will come again and enjoy an even better experience with us. .
5 sur 5
par un voyageur

Publié le 23 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2023 par Management & Staff, Gestion de l’hôtel
Thank you for taking the time to review us. We're glad we met your expectations. Please come again soon.
3 sur 5
par un voyageur

Publié le 20 avr. 2023 sur Expedia
The beach is beautiful! The scenery is spectacular. The gardens are beautiful. I had contact with the front desk when I checked in and they were great. The unit I stayed in had not been updated since constructed in the 60s or 70s, the air conditioning did not work...at all. Luckily, I don't mind a little heat and usually there was a sea breeze blowing in through the windows and it cooled off at night. But, let's face it, I wasn't here for the accommodations, it was the beach I was after and the beach delivered!
Commentaires de Gestion de l’hôtel
10 mai 2023 par Management, Gestion de l’hôtel
Thanks so much for the review. Please come again.
5 sur 5
par un voyageur

Publié le 19 avr. 2023 sur Expedia
Crystal cove is a great place to stay. The condo C9 is very outdated. I would recommend staying @ sapphire beach however not this condo.
Commentaires de Gestion de l’hôtel
10 mai 2023 par Management, Gestion de l’hôtel
Thanks so much for staying. We hope you will come again. We hope you will see some improvements on your next visit.
5 sur 5
par un voyageur de Ridgefield Park

Publié le 17 févr. 2023 sur Expedia
Adele and Bernie were fabulous front desk sales representatives. I knew I could always call them with anything I was needing. I planned this trip for my sister who has walking disabilities and everything was perfect because of the great communication I had with these two women.
Commentaires de Gestion de l’hôtel
20 févr. 2023 par Glad to serve, Gestion de l’hôtel
Thank you so much for the great review! We're so glad we were able to help you and your family enjoy your vacation. What a pleasure to have such lovely guests with us. See you soon!
3 sur 5
par un voyageur

Careful-Not what I experienced with other units.

Publié le 2 oct. 2022 sur Hotels
Great location and maintained grounds. Have stayed several times before and loved it. This time the unit was different. Outdated unit simple comfort fixes needed such as furniture shampoo, mattresses, pillows,
Commentaires de Gestion de l’hôtel
27 oct. 2022 par Management, Gestion de l’hôtel
Thank you for your feedback. We will take your recommendations to staff. It would be helpful if you would contact us directly with specific unit information.