4/10 Poor
Paul
Travelled with partner
28 Feb 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Elizabeth was wonderful helping us as we checked in. My husband is disabled. I had two 50 pound suitcases that had to be carried down a flight of stairs to check in. Then after you check in, we had to carry them back up those flight of stairs. There is no consideration for people with disabilities there so if anyone has hardships, I would avoid this hotel. We were told they have a restaurant but they only have one thing each day that they serve. They had Pizza and salad that dsy. Great server Stephen. It was delicious. They have a very nice Continental breakfast. We had absolutely no hot water in the showers. When we got there, there was a huge puddle in the bed area of the room as well as the bathroom. I just thought the shower curtain wasn’t shut properly and leaked so I cleaned that up, but then after my shower, my husband told me the ceiling was leaking in the Bed area. We used a nice bucket to catch that water which was 3/4 of the way full by morning. Period at 3 AM. I was awoken by water, splashing on my face from the ceiling leaking on the other side of the room. Put a garbage can under that. You can tell by looking at the ceiling that they’ve had these problems before and they were left unrepaired. We had a late check out which cost an extra $20 for two extra hours in the room and they did give us that for free. Big deal let me tell you it wasn’t worth it. Cold shower, leaky ceilings, cleaning up the room numerous times. Go somewhere else.
Paul
Stayed 1 night in Feb 2025
