The Westin Beach Resort & Spa at Frenchman's Reef

4.5 star property
4.5-star beachfront resort near Magens Bay Beach

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Photo gallery for The Westin Beach Resort & Spa at Frenchman's Reef

2 bars/lounges, swim-up bar, poolside bar, beach bar
View from property
View from property
Exterior
On the beach, white sand, beach cabanas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Frenchman's Bay
    ‪1 min walk‬
  • Havensight Mall
    ‪4 min drive‬
  • Bolongo Bay
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking (View)

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Balcony (View)

  • 58 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Charlotte Amalie

On the beach.Within a 5-minute walk of this St. Thomas resort, you'll find Frenchman's Bay and Pacquereau Bay. Also, Morningstar Beach is within half a mile (1 km) and Charlotte Amalie Harbor is within 2 miles (3 km).

What's nearby

  • Frenchman's Bay - 1 min walk - 0.0 km
  • Havensight Mall - 4 min drive - 2.3 km
  • Yacht Haven Grande Marina - 4 min drive - 2.8 km
  • Bolongo Bay - 6 min drive - 4.2 km
  • Magens Bay Beach - 19 min drive - 9.1 km

Getting around

  • Cyril E. King Airport (STT) - 20 min drive

Restaurants

  • ‪The Tap & Still - ‬3 min drive
  • ‪The Smoking Rooster - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy’s - ‬3 min drive
  • ‪Limetree Beach Pool Bar - ‬5 min drive

About this property

The Westin Beach Resort & Spa at Frenchman's Reef

4.5-star beachfront resort near Magens Bay Beach
The Westin Beach Resort & Spa at Frenchman's Reef offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 9500 square feet (883 square meters) and includes conference space. Spa services, gift shops/newsstands, and concierge services are also featured at the luxury The Westin Beach Resort & Spa at Frenchman's Reef. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. A complete renovation of The Westin Beach Resort & Spa at Frenchman's Reef was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star St. Thomas resort.

  • 394 guestrooms or units
  • 8 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 9500 sq ft of conference space
  • 883 sq m of conference space
  • Built in 1973
  • Childcare (free)
  • Supervised childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Westin Beach Resort & Spa at Frenchman's Reef offers 394 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This St. Thomas resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

Heavenly Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • 3 outdoor pools
  • Cribs/infant beds (surcharge)
  • Free babysitting
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 34 for adults and USD 34 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Fitness center
  • Full-service spa
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 48
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.00 per stay.
  • Cribs (infant beds) are available for USD 35.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 86.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 34 for adults and USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin Beach Resort & Spa at Frenchman's Reef Resort
The Westin Beach Resort & Spa at Frenchman's Reef St. Thomas

The Westin Beach Resort & Spa at Frenchman's Reef Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jordan, BOYNTON BEACH

Disliked: Cleanliness, staff & service, property conditions & facilities
Already wrote a review. Our experience was not the same from last year and like I said I was told the hotel is under a new management and it definitely shows.
Stayed 5 nights in Dec 2024

4/10 Poor

Jordan, BOYNTON BEACH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Westin last year and had an amazing time which is why we returned again this Christmas but there were some significant differences between our trip last year and this one. Couldn't get anyone to clean the room and bring towels and then they are knocking at my door at 8am to clean my room. $10 bottles of water which is fine but no ice and no ice buckets and the last day we were there there was no where to sit on the beach and they ran out of towels. The kayaks were only able to be taken out rarely and most of them were broken as well as the catamarans. The people just seemed like they didn't want to work or even be at work. Last year everything was " yes, my pleasure " and this year everything was "no". I was told I would get a room upgrade but would have to vacate the room in three days. Also the area of the beach that we hung out at last year is not accessible to Westin guests and buoy hose people only and meanwhile there was almost no one sitting there the majority of the trip until the last day. I was told several times that the hotel in now under new management and it shows. Very disappointing

10/10 Excellent

Opsasnick

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 5 nights in Dec 2024

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in Dec 2024

8/10 Good

Ernest

Stayed 1 night in Nov 2024

6/10 Okay

Erica, Mount Vernon,

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Property is clean. Chocolate mouse cake was incredible. That was the highlight of my stay here. In my first day, after a l long flight from NYC, all I wanted to do was check into my room. My husband and I dragged our luggage through long corridors because we received no assistance with our bags. Come to find out, they gave us thr wrong room. Therefore, we had to drag our luggage to another part of the resort, this time with minimal assistance. On one particular day, after a long hot and sweaty day at the beach, we returned to our room to find out it wasn't cleaned or serviced. The trash was not taken care of, no clean towels, beds weren't made. Also, they nickle and dime you for every single thing. Restaurants, drinks, coffee, chips, everyrthing is OVER-PRICED. I do not recommend this hotel. Spend your time at a neaeby hotel, go to the Westin only foe rhe chocolate mouse cake. Respectfully, The Westin is Fools Gold
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and decor were beautifully designed and the Christmas touches were festive
Stayed 1 night in Dec 2024

8/10 Good

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great property and amenities. Just need to get used to island time.
Stayed 5 nights in Dec 2024

10/10 Excellent

FRANCISCO

Travelled with partner
Liked: Staff & service, property conditions & facilities
I like the cleaness of the room and I like the hotel as a whole, kind of beautiful in this X mas season
Stayed 4 nights in Dec 2024

6/10 Okay

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Bailey DiMay

Travelled with partner
Liked: Property conditions & facilities
We had an awesome time! Spent my birthday and our honeymoon here! Very nice and clean place and everyone is very nice and helpful!
Stayed 5 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place and very clean!
Stayed 6 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival, until our extended stay, the experience was nothing short of amazing. Entire resort staff were friendly, courteous, promt and always carried a smile.
Stayed 1 night in Dec 2024

8/10 Good

Joanne

Stayed 7 nights in Nov 2024

2/10 Terrible

Krishna

Stayed 7 nights in Nov 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin was an amazing hotel for our stay. We truly enjoyed the hotel rooms, staff and song options. The views were incredible and we had the perfect weather.. I would love to come back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff is very sweet, Lucy in the cafe was the best out of everyone!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Clean.
Stayed 5 nights in Nov 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Did have a mushroom growing in the transition between the tile and shower unit. Great view and spacious room. Only one time did we hear people in the hallway whooping it up so really quiet. Pool and beach area were not crowded in the 10 days we were there.
Stayed 9 nights in Nov 2024

10/10 Excellent

Malcom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is really great but having a rental car helped us explore. The access to Morningstar Beach was a bonus amenity. The staff at the swim up bar was great. They are definitely doing renovations at the hotel so not everything was perfect. Most everything was very good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kelly Jean Coleman, South Glastonbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & attentive staff. Great beach. Good restaurants and lots of choice. Great view from the room.
Stayed 5 nights in Nov 2024