Note fondée sur 259 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de lexington ky
Beautiful views, nice pool area, small beach
Publié le 7 sept. 2017 sur Expedia
Pour : Room was nice
Contre : Lots of areas needing renovation. Hotel used for photo shoots of local youth. Imposing and inconvenient to guest almost rude needs to be managed.
Emplacement : Just a few from the ferry to Sant Johns and British VI
In need of renovation. Some in progress. Tropical relaxing atmosphere.
par un voyageur
decent hotel close to the beach
Publié le 4 sept. 2017 sur Expediathe hotel itself wasn't bad, a little misleading from the pictures posted on expedia. the room was nice and updated and the pools were very nice and clean. the hotel staff was good for the most part though a few seemed rude. the only food that was good was the hibachi everything else was low grade buffett food. me and my wife got sick from the food during our stay. if your going to stay here I do recommend getting the all inclusive package otherwise the food and drinks are very overpriced.
par un voyageur de Memphis, Tn.
Ten Years Later!
Publié le 30 août 2017 sur Expedia
Pour : The cleanliness of the rooms was good, although the shower floor seemed to have mold in the grout. The staff was very friendly and attentive.
Contre : Addition of room service; an additional restaurant with lower prices on the menu.
The hotel is nice, although not as nice as it was 10 years ago, when we first visited St. Thomas. The steps leading to the beach have not been renovated - they are uneven and splintered; the beach is not kept very clean and contains a lot of rocks.
The food is exceptionally high, for what is served; Food preparation at the grill by the beach is unsanitary. Birds can perch above open slats where cooked food is kept, and the birds are free to fly onto the porch of the restaurant where guests eat. The restaurant that serves breakfast does nothing to prevent flies from landing on the bread and pastries.
Overall, I was sadly disappointed.
Recommandé
pour Tout le mondepar un voyageur
Great week in paradise
Publié le 27 août 2017 sur ExpediaWe had a wonderful week here. Staff was wonderful. Food was good. Weather perfect. Expensive island but we expected that. Beaches were gorgeous, this beach had great snorkeling. So much wildlife at this resort. Iguanas and beautiful birds. Fantastic pool. Only ONE complaint.... roosters start going nuts at the crack of dawn so if you like to sleep in beware. Other than that we had a vacation we will never forget. Loved it.
par un voyageur de Philadelphia, PA
Terrible Hotel!!
Publié le 27 août 2017 sur ExpediaDO NOT STAY AT THIS RESORT! I certainly will never come to this resort ever again!
The service is terribly rude (with a few exceptions)
The food...a huge disappointment. No options...when paying for all inclusive you expect to have some options but they only had one restaurant open. Breakfast was inconsistent in quality and cold. Dinner was terrible.
Vomit floating in the pool...no joke! Seriously...no joke! And when we alerted a staff member I am assuming nothing was done since people were still swimming in the pool.
Ants in our room, the ceiling fan - could not turn on due to the amount of dust on the fan. The rooms get stuffy and hot even with the air conditioner on full blast so the ceiling fan would have been helpful.
Power goes out every single day ...and at night while we are sleeping!
Rocky beach - please note that you will not see a smooth sandy beach - don't let the resorts Marketing on FB fool you. The beach is very small as well.
The beach chair cushions are beyond disgusting!
The beach itself...talk about trash dump! Cigarettes, food, dirty cups everywhere in the sand and left all over the pool area. Employees would walk by and leave dirty cups laying around.
DO NOT COME HERE!!!!!
Upon check out they asked how our stay was and we said honestly the resort could use some attention...the front desks response "Awesome". Huh?
My opinion...go to Little Divi in St Martin or Windjammer Landing Resort in St Lucia both 5 plus star resorts!!!
Recommandé
pour Tout le mondepar un voyageur de PA
Sugar Bay stay
Publié le 24 août 2017 sur Expedia
Pour : Location
Contre : Shuttle to Red Hook, Self Service Laundry for Guest
Emplacement : Hanging in Red Hook, close to inter-island ferry
The highlight of my stay would be the hotel staff. Very friendly and courteous. The room was comfortable and enjoyed the mountain view.
Recommandé
pour Tout le mondepar un voyageur de Tampa, FL
Nice resort
Publié le 23 août 2017 sur Expedia
Pour : The gounds, multiple pools and the staff was wonderful.
Contre : My only note is that the rooms could use freshing up as the decor is very 80's and some of the furniture needs to be replaced.
Emplacement : There are excursions, but there are always daliy activities and entertainment at the resort.
The staff is very friendly and the grounds are beautiful and well kept. I did not do all inclusive (room only), but there was enough to do in the area and I could still take part in the activities at the resort.
Recommandé
pour Tout le mondepar un voyageur de NJ
Clean but not impressive
Publié le 23 août 2017 sur ExpediaI had been to Sugar Bay about 10 years ago with my kids and wanted to take my daughter back because she was to young to remember. We had problems with the wrist band key to the room as soon as we checked in, after the 4th time in 24 hours we were moved to a better room. Rooms were clean but just OK. It's a decent place for families with the pools, beach and water activities, but it you are looking for luxury and adult fun this is not the place.
par Jonique
No Good
Publié le 21 août 2017 sur HotelsLiving trash this is not a resort to be at on a relaxing trip this hotel is super garbage.
par Linh
Publié le 21 août 2017 sur Hotels
