Note fondée sur 304 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The staff was wonderful, very friendly and extremely helpful! Highly recommend an early September visit if you are looking for a relaxing and quiet vacation with amazing food and a gorgeous view.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Abbi Clack, Gestion de l’hôtel
Shauna, thank you so much for your glowing recommendation! We’re delighted to hear that our Ladies & Gentlemen helped make your stay memorable and that you enjoyed the serene atmosphere, delicious food, and stunning views. September truly is a perfect time for a relaxing getaway. We look forward to welcoming you back soon for another peaceful escape!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Abbi Clack, Gestion de l’hôtel
Thank you so much, Russell. We’re delighted you enjoyed the beauty of our resort. We hope to welcome you back soon for another unforgettable stay!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Overall it was very good and I understand it is the slow season but I think there should have been more food/restaurant options or possibly even offering reciprocity to some local restaurants to include transportation as I spent a fortune on taxis. Furthermore, the construction should have been done more quickly even if that meant closing for a short period of time or not having guest rooms so close to the construction noise. I also found it a bit contradictory giving free bottles of water in the room yet charging for water at the restaurant. I understand it is an island and everything costs more but for the prices you charge for the food; water should have been no charge.
The hotel staff were excellent and always willing to assist as needed. I do look forward to staying there again.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Abbi Clack, Gestion de l’hôtel
Thank you for sharing such detailed feedback, Jonathan. We’re glad to hear that our Ladies & Gentlemen made your stay enjoyable, and we appreciate your suggestions. We’re currently working on expanding dining options, especially during quieter seasons, and your idea of collaborating with local restaurants is valuable. We’re also addressing construction timelines to ensure our guests’ comfort and peace. We look forward to welcoming you back and providing an even better experience next time. Thank you again for your thoughtful input!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Very Nice property
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Abbi Clack, Gestion de l’hôtel
Thank you so much, Andrew. We’re delighted you enjoyed the beauty of our resort. We hope to welcome you back soon for another unforgettable stay!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Abbi Clack, Gestion de l’hôtel
Thank you for your review, Dawn. We're glad to hear you had an enjoyable stay, and we’d love to know if there’s anything we could improve to make your next visit even better. We hope to welcome you back soon!
par un voyageur
Publié le 7 sept. 2024 sur Expedia
The property is beautiful and the location is excellent for day trips to st john.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Abbi Clack, Gestion de l’hôtel
Thank you for your wonderful feedback, Mr. Douglas. We’re thrilled you enjoyed the beauty of our property and found our location convenient for exploring St. John. It’s the perfect spot for island-hopping adventures! We look forward to welcoming you back for more memorable experiences.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Very Beautiful resort!!!
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Abbi Clack, Gestion de l’hôtel
Thank you so much, Jamel. We’re delighted you enjoyed the beauty of our resort. We hope to welcome you back soon for another unforgettable stay!
par un voyageur
Publié le 28 août 2024 sur Expedia
Guest services was exceptional, the property grounds were well maintained. Our stay was wonderful and extremely relaxing
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Abbi Clack, Gestion de l’hôtel
Thank you for your kind words, Tiffany. We're thrilled to hear that our guest services and beautiful grounds helped make your stay so relaxing and enjoyable. We look forward to welcoming you back for another wonderful escape!
par un voyageur
Publié le 27 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Abbi Clack, Gestion de l’hôtel
Thank you for your kind words, Eldar. We look forward to welcoming you back for another wonderful escape!
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Abbi Clack, Gestion de l’hôtel
Thank you for your feedback, Richard. We’re sorry to hear that your experience did not meet your expectations. We take all comments seriously and would appreciate any specific details you can share to help us improve. Please feel free to reach out directly, and we hope to have the opportunity to make it right for you in the future.
