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The Swan Hotel, Stafford, Staffordshire

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Swan Hotel, Stafford, Staffordshire

British cuisine
Courtyard
Interior
Bar (on property)
British cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
45 Greengate Street, Stafford, England, ST16 2JA
  • Stafford Gatehouse Theatre
    ‪3 min walk‬
  • Stafford Castle
    ‪5 min drive‬
  • Staffordshire County Showground
    ‪6 min drive‬
  • Birmingham (BHX)
    ‪54 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Stafford

In Stafford .Steps from the hotel, you'll find St Chad's Church and Stafford Gatehouse Theatre. Ancient High House and Tenpin Ltd are also within half a mile (1 km).

What's nearby

  • Stafford Gatehouse Theatre - 3 min walk - 0.3 km
  • Stafford Castle - 5 min drive - 2.8 km
  • Staffordshire County Showground - 6 min drive - 4.7 km
  • Cannock Chase - 8 min drive - 6.3 km
  • Shugborough Hall - 12 min drive - 8.5 km

Getting around

  • Stafford (XVB-Stafford Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 54 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The Picture House - ‬2 min walk
  • ‪The Square - ‬2 min walk
  • ‪The Bird in Hand - ‬3 min walk
  • ‪Ye Olde Rose & Crown - ‬3 min walk

About this property

The Swan Hotel, Stafford, Staffordshire

4-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Swan Hotel, Stafford, Staffordshire. Free self parking is available.

This 4-star Stafford hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 to 13 for adults and GBP 2 to 7.50 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 6.00 to 13.00 for adults, and GBP 2.00 to 7.50 for children
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 977 reviews
Rating 8 - Good. 270 out of 977 reviews
Rating 6 - Okay. 66 out of 977 reviews
Rating 4 - Poor. 23 out of 977 reviews
Rating 2 - Terrible. 11 out of 977 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
It was a lovely stay, room nice and spacious and food good. Found one lady was rude to customers. Not approachable at all, not sure if she was a manager or supervisor as didn't wear a uniform like the other staff.
Stayed 2 nights in Dec 2024

6/10 Okay

Jean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Love this hotel. Always immaculately clean. Lovely service. Love all the decor.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Superb
Stayed 1 night in Dec 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, good quality food, super friendly staff,spotlessly clean,free onsite parking would recommend this hotel for a visit to stafford
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

julie

Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband recently stayed here overnight to celebrate a special Birthday. It was a lovely, clean hotel with a great bar and restaurant area. Pros: A lovely looking hotel,clean and inviting. The food in the restaurant was lovely as was the breakfast. I would definatly eat here again. The staff were brilliant. They were so helpful and friendly and very hard working. The bed in our room was very comfortable and we were provided with enough tea,coffee, hot chocolate for our stay. Cons: we were driving around for around 30 mins trying to find the carpark from the postcode we were given. We eventually had to leave the car elsewhere and walk up to the hotel. We wernt the only guests that couldnt find the carpark that day. Poor directions and we later found out it was on a different road that the origional postcode took us to. It would benefit the hotel and guests to update this information and make it easier to find. We did try to ring the hotel 4 times to get directions and nobody answered. When arriving at the hotel we did have to wait a good 5 minutes for someone to come and check us in. We still really enjoyed our stay here and would come again, there were just a few little things that could be changed for the better.
Stayed 1 night in Nov 2024

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious - a very big king size bed but there was no bedside lamp on one side. We could also hear noise from other rooms.
Stayed 1 night in Nov 2024

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good hotel, and well localized. Clean and the staff very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Larraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and cosy ground floor plan Lift was out of order on my visit
Stayed 1 night in Nov 2024

4/10 Poor

Tom

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced and clearly complacent
A tired room, small and hideously overpriced considering the condition.. It's been a few months since I've stayed here, in this time the hotel and overall experience has declined. The staff I dealt with were arguably rude, arrogant and opinionated. A real shame it used to be great!
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great but the lifts knot working and wife d
Stayed 1 night in Nov 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay would recommend
Stayed 1 night in Nov 2024

10/10 Excellent

DS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for Stafford
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Travelled with group
staff very friendly ideal location . would be good to have sockets nearer the bed
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2024