Note fondée sur 304 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mars 2023 sur Expedia
No coffee maker in the room
No breakfast available
Not a good deal
Commentaires de Gestion de l’hôtel
23 mars 2023 par Management , Gestion de l’hôtel
Dear Anne-Laure,Thank You for taking the time out your day to leave us a review. We appreciate all feed back good and bad.We inform all guests during check in how the WoodSpring Suites operates as an Extended Stay Hotel. We also inform all guest as well as online that we offer Complimentary Coffee in our Lobby in the morning for all of our guests. We do not offer Breakfast. All guests are more than welcome to cook in room.Also at anytime, any guest can purchase a Coffee Maker for their room from the Front Desk.We offer great deals for all who are wanting to stay with us here at Quantico WoodSpring Suites.Thank You for staying with us and safe travels.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par AH, Gestion de l’hôtel
Thanks for leaving a review!
par un voyageur
Publié le 24 août 2024 sur Expedia
If you get there early you have to pay a $25 fee on top of what you paid to book the room just say if a person dose not have the $25 fee you got to wait to 3:00pm to get in and when you do get in the room the smoke decorator dirty it was not clean then mirror look like never clean around the edges shower seen hair from someone else not me or my father and a stain on the bed sheet. Plus getting there they had a guy painting the line in the parking lot and up next to the building and people over top of us kid running and sound like they was moving stuff around keeping us up most of the night trying to get ready for a marathon race but with all the noise from the room above us keep us up
Commentaires de Gestion de l’hôtel
24 août 2024 par AH, Gestion de l’hôtel
Hi David! You arrived hours before our check in time, our Room Attendant had to stop what she was doing to go and get a room immediately prepared at your request. Our early check in fee covers this. It is not a requirement. The vendor who was painting our lines, to help with visibility for our guests had a job to do and it didn't inconvenience absolutely anyone. Have a great day and we wish you safe travels!
par un voyageur
Publié le 11 août 2024 sur Expedia
The property is located right outside of MCB Quantico and very convenient for family day and graduations from OCS. We booked four rooms and each was unique in what it provided. One room had soap and shampoo, one had a bath mat, one had a plastic mattress protector, and one had extra towels, but none had all of it. I would recommend a standard makeup for rooms and to ensure there is a means to make coffee each morning as the coffee machine in the lobby was not working.
Commentaires de Gestion de l’hôtel
18 août 2024 par AH, Gestion de l’hôtel
Thank you for leaving us a review. Our coffee machine ws temporarily unavailable for about 20 mins due to it being cleaned to keep the coffee fresh.
par un voyageur
Publié le 6 août 2024 sur Expedia
Very basic. The staff at front desk were friendly. I was there only for one evening. It was fine.
Commentaires de Gestion de l’hôtel
7 août 2024 par AH, Gestion de l’hôtel
Thanks for your review
par un voyageur
Publié le 2 août 2024 sur Expedia
This was one of the best lower cost hotels I'd stayed at. We had an annoying dog next door to us but that was not the hotel staff's fault and otherwise our stay was great. The entire staff is insanely friendly and welcoming and the on-site manager is very sweet and has nothing but good intentions for the people staying. I am staying again for a week soon and will consistently stay afterward as needed.
Commentaires de Gestion de l’hôtel
3 août 2024 par AH, Gestion de l’hôtel
Hi Brenden! We appreciate your business and your kind feedback!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
They didn’t even let me check in last night. They denied my check in sent me away.
Commentaires de Gestion de l’hôtel
2 août 2024 par AH, Gestion de l’hôtel
Hello, after reviewing the CCTV you arrived while audit was running, and the agent informed you that she couldn't check you in until audit was complete.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Staff deserves a better hotel. It was pretty gross!! Carpet was gross and made my eyes water. It felt like you were walking on a soggy sponge. I had to invest in house shoes because I didn’t want to walk on it barefoot. Nasty smell. Roaches crawled around everywhere. We left with bite marks all over our body. We never confirmed if it was bed bugs or not because they put this cover on the bed that won’t allow you to physically see the mattress. Now that we are no longer at the hotel, the bumps are going away. Like I said, staff is great and deserves a much better hotel.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par AH, Gestion de l’hôtel
Hi Carrie! It looks like you may have your properties mixed up. You did NOT stay at Woodspring Suites Quantico. We do not have carpet either. We'd love to welcome you anytime, however. Thanks!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par AH, Gestion de l’hôtel
Thank you for leaving us a review!
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par AH, Gestion de l’hôtel
thank. you for leaving us a review!
