Note fondée sur 188 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Great beautiful grounds for the Foggy Mountain Inn!
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Nicole, Gestion de l’hôtel
Thanks for the kind words Christopher! We're so glad that you enjoyed your stay and we hope to have you back again soon.
par un voyageur de Bear
Publié le 14 sept. 2024 sur Expedia
Nice room. Immaculately clean.Beautiful surroundings. Excellent restaurant.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Nicole, Gestion de l’hôtel
Thank you for the wonderful review John! We're so glad that you enjoyed our on site restaurant, and we hope to have you back again soon!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you for taking the time to leave us a review Bruce. We do hope to have you back again in the future, and hope that we can earn that 5th star next time!
par un voyageur de East Earl
Publié le 29 août 2024 sur Expedia
GREAT ALL AROUND ... EASY IN and EASY OUT and QUIET ... WILL RETURN SOME DAY!!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you for the wonderful review Franklin! We are so glad that you had a lovely stay with us, and we look forward to having you back again.
par un voyageur
Publié le 25 août 2024 sur Expedia
The property is lovely ... at least ecerything I saw on the outside.
I booked this through Expedia and my husband and I were more than a little disconcerted when we arrived at the property to find it completely dessertes ... not another car or petson in site.
It never dawned on me that I would have received an email the day vegore with check in instructoons (I do NOT check emails often ehen travelling). It would have been MUCH better to text me ... that I would have seen.
I dio not think that it is acceptable to gave no one on site.
The email said that the ice nachine and breakfast coukd be found in Cedar Lodge. I coukd NOT get into this lodge so no ice or breakfast for me ... feel a bit of a refund is in order.
This had the opportunity to be a great experience but it is hard to e joy a property when there is no one on site and the phone goes unanswered.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Nicole, Gestion de l’hôtel
Rita,Thank you for taking the time to share your thoughts. We’re always glad to receive feedback from our guests, especially when it helps clarify some details about our property and policies for future visitors.It’s unfortunate that you didn’t check the email we sent 24 hours before your arrival with detailed check-in instructions. As noted on our Expedia listing, this is our standard procedure, and we also sent a welcome text to the phone number associated with your booking. We understand that checking emails while traveling may not always be convenient, but our communication system, as clearly outlined, ensures that guests have all necessary information well before their arrival.We also regret that you didn’t reach out to our emergency contact number, which was provided not only in the email but also in the guest room. This number is monitored 24/7, and we pride ourselves on a response time of ten minutes or less. It’s worth mentioning that we have no record of any missed calls from your stay, but we would have been more than happy to assist you had you reached out.In terms of the Cedar Lodge access, the same code provided for your room also grants access to shared spaces like the breakfast area and ice machine. This information was likewise communicated in the instructions.We’re sorry that we couldn’t meet your expectations this time and would encourage future guests to make use of the multiple communication methods we offer so that we can promptly address any issues that arise.Warm regards.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you for taking the time to leave us a review Jennifer! We're so glad that you enjoyed your stay with us, and we hope to have you back again soon.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Nicole, Gestion de l’hôtel
Thank you for taking the time to leave us a review Sunjoo. We are glad that you enjoyed your stay and we hope to have you back again soon for another stay!
par un voyageur
Publié le 14 août 2024 sur Hotels
Nice stay…. Missing some little things
Commentaires de Gestion de l’hôtel
24 août 2024 par Nicole, Gestion de l’hôtel
Thank you for taking the time to leave us a review Rick. We are glad that overall you enjoyed your stay, and regret that we may have missed the mark on a few items. We hope that you'll return for another visit soon!
par un voyageur
Publié le 12 août 2024 sur Expedia
1) Would liked to have seen more seating options around the property to sit back and relax, enjoy the weather, read a book, take photos, do some journal writting, observing nature etc. Maybe Adorondack chairs or something.
2) Would be nice to have screens in the windows so can open and enjoy the fresh night air.
Commentaires de Gestion de l’hôtel
24 août 2024 par Nicole, Gestion de l’hôtel
Thank you for the kind words Mary. We are glad that you enjoyed your stay, and we will certainly look into adding some seating around our property for guest relaxation!
par un voyageur
Publié le 6 août 2024 sur Expedia
VERY CLEAN. No refrigerator in room. Ice maker is in another building. No shades or blinds on windows with curtains that were dark, but somewhat sheer. (When the building is one-story, you feel like everyone can see inside.)
Commentaires de Gestion de l’hôtel
24 août 2024 par Nicole, Gestion de l’hôtel
Thank you for taking the time to leave us a review Wendy. We appreciate all guest feedback as we are always looking to improve guest experience. We do hope to have you back again for another visit.
