Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Couplespar un voyageur de France
Hotel correct pour un séjour d'étape.
Publié le 25 avr. 2016 sur Expedia
Pour : La piscine et spa.
Contre : Revoir l'isolation phonique vis à vis des bruits du couloir.
Emplacement : Convient bien pour un séjour bref d'étape. Idéal pour visiter Falling Water.
Hotel de qualité standard, chambre confortable bien équipée. Nous avons été dérangés par les bruits venant du couloir, claquements de portes. Les petits déjeuners sont de qualité moyenne.
Le personnel à l'accueil paraît peu investi dans sa tâche.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Office Supervisor, Gestion de l’hôtel
Thank you so much for taking the time to leave us a 10/10 review. We are absolutely thrilled to hear that you had such a wonderful experience at our hotel!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The woman who works at the breakfast buffet was very nice. She kept the area very clean and the food was always filled. She also suggested we visit the Flight 93 memorial. We didn't realize we were so close. It was a bonus of our vacation. Thank you.
par un voyageur
Quiet Lodge feel
Publié le 2 oct. 2024 sur HotelsA bit rough of a check in, new person on night shift couldn’t get my payment to register. Gave me my room and left a note for the manager, it was fixed first this in the morning. Rooms were nice, hotel is quiet overall, with a lodge them. Great selections for breakfast. Pool was cold and there is a spot when you come out of the pool that needs to be repaired. The beds are a bit high for a shorter person like myself and wasn’t a fan of the super soft pillows. All in all is was a very nice stay.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Office Supervisor, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us! We appreciate your understanding regarding the check-in process, and we’re glad to hear our team was able to resolve the payment issue promptly in the morning.It’s wonderful to know that you enjoyed our rooms, the quiet atmosphere of the hotel, and the breakfast selections we offer. We value your observations about the pool temperature and the repair needed — please be assured that we will address these issues to enhance our facilities for future guests.Thank you once again for your kind words about your stay. We hope to welcome you back in the future
par un voyageur
Publié le 30 sept. 2024 sur Expedia
awesome
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Office Supervisor, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Staff were so friendly and kind
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Office Supervisor, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us.
par un voyageur de Clinton
Publié le 25 sept. 2024 sur Expedia
Comfortable room. The beds were very clean and fresh and I didn't mind walking barefooted in my room! Not like other places. The bathroom was great. Except for the ring around the bathtub and the mildewed shower curtain. Spots on bathroom floor not cleaned. Other than that, the small kitchenette had everything needed and everything in the room was in order with convenient plug-ins and lights. The pool was very nice and there was a large exercise room. Loved the lobby with all the preserved wild animals and rustic "lodge" theme.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Office Supervisor, Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your recent stay with us. We're thrilled to hear that you found your room comfortable and appreciated the cleanliness of the beds. It's great to know that you enjoyed our rustic lodge theme and the unique ambiance of our lobby!We sincerely apologize for the issues you encountered with the bathtub and shower curtain. Your comments have been noted and will be addressed with our housekeeping team to ensure that our bathroom standards meet the expectations of our valued guests.We're glad to hear that the kitchenette met your needs and that you enjoyed our pool and exercise room during your stay. Your feedback is invaluable in helping us improve our services, and we hope to welcome you back soon for another enjoyable experience!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
We have stayed here before and we’re pleased. Their recent remodeling is great. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Office Supervisor, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Office Supervisor, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Nice quiet location, good water pressure. Clean
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Office Supervisor, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us.
