Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2022 sur Expedia
par un voyageur de Andover
Publié le 14 oct. 2024
Faucet missing aerator. Bathroom door handle came off. Car in parking covered in hard white drips that staff removed with vinegar and wipes.
Doors were thin halls noisy.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par GM , Gestion de l’hôtel
Dear STEVEN, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback, and we’re very sorry for the issues you experienced and the poor conditions in your room. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve. We appreciate your patronage and hope to see you again soon. Sincerely, Chris Costabile, GM
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Adam, We were honored to have you as our guest, and we can't wait to welcome you back again. Thank you for choosing to stay with us. Best, Chris Costabile, GM
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Alexa, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Chris Costabile, GM
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Myreille, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Chris Costabile, GM
par un voyageur
Publié le 18 août 2024 sur Expedia
Very nice, good staff, cleanliness, good breakfast buffet
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
Dear Mike, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Chris Costabile, GM
par un voyageur
Publié le 18 août 2024 sur Expedia
I enjoyed my stay here. The staff were friendly and welcoming, and my room was clean and comfortable.
Commentaires de Gestion de l’hôtel
18 août 2024 par GM, Gestion de l’hôtel
Dear Catherine, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms, comfortable accommodations, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write and we hope to host you again. Best, Chris Costabile, GM
par un voyageur
Publié le 18 août 2024 sur Expedia
Everything was beautiful over room was well kept clean I was impressed
Commentaires de Gestion de l’hôtel
18 août 2024 par GM, Gestion de l’hôtel
Dear alettia, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Chris Costabile, GM
par un voyageur
Publié le 16 août 2024 sur Expedia
Overpriced, the food bought in a hotel was ok, but inconveniently served (had to go to pick it up downstairs), but certainly not up to expectations based on price. Breakfast “toast” were minimally warm slices of some whit/beige bread, definitely not toasted.
Lovely grounds, but the garbage basket intended for doggie poop bags was overfilled with food waste and was not cleaned between afternoon of our arrival and late morning of our departure. This dog walking area is next to a fancy walkway and drop off of the guests, it is not in some faraway hidden spot.
Not worth the money
Commentaires de Gestion de l’hôtel
17 août 2024 par GM, Gestion de l’hôtel
Dear Tamara, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Chris Costabile, GM
par un voyageur
Publié le 13 août 2024 sur Expedia
Nice hotel. I’m satisfied with my staying.
Commentaires de Gestion de l’hôtel
13 août 2024 par GM, Gestion de l’hôtel
Dear Sharon, I am glad our hotel provided you with a satisfying experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Chris Costabile, GM
