Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2022 sur Expedia
par un voyageur de Andover
Publié le 14 oct. 2024
Faucet missing aerator. Bathroom door handle came off. Car in parking covered in hard white drips that staff removed with vinegar and wipes.
Doors were thin halls noisy.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par GM , Gestion de l’hôtel
Dear STEVEN, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback, and we’re very sorry for the issues you experienced and the poor conditions in your room. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve. We appreciate your patronage and hope to see you again soon. Sincerely, Chris Costabile, GM
par un voyageur de ellicott city
Publié le 19 sept. 2024 sur Expedia
par un voyageur
hotel is tired
Publié le 18 sept. 2024 sur HotelsThe hotel is getting very tired. carpets are old, walls dated. Needs a refresh
Commentaires de Gestion de l’hôtel
18 sept. 2024 par GM , Gestion de l’hôtel
Dear Derek, We appreciate your feedback and apologize that our hotel and accommodations left you underwhelmed. We are committed to providing an excellent experience for our guests and are always working on improving. Your input is highly valuable, and we will take your comments into consideration as we continue to make enhancements. We hope to have the opportunity to better serve you on your next visit. Sincerely, Chris Costabile, GM
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Overall the stay was good. The hotel itself is very outdated for the amount of money they charge, the rooms and hallways and elevators are all very old and need upgrading. Nice location and very friendly staff.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par GM, Gestion de l’hôtel
Dear James, Thank you for your kind review. I'm happy to know your stay was pleasant, and we appreciate you choosing us. Your honest feedback on areas we can improve is welcomed and fosters change for future visits. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Sincerely, Chris Costabile, GM
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Staff was friendly. Service was great. Excellent room.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Ahmed, We're thrilled that you had nothing but positive experiences during your recent stay at our hotel! We truly appreciate your patronage and kind review. Your excellent recommendation reassures our staff and other travelers that they can expect a great stay here. We hope to welcome you back soon! Best, Chris Costabile, GM
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Clean, friendly and aafe
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Dharambeer, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and hope to welcome you again soon. Best, Chris Costabile, GM
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par GM, Gestion de l’hôtel
Dear Christina, Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best, Chris Costabile, GM
par un voyageur
Publié le 14 sept. 2024 sur Expedia
