Note fondée sur 61 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
30 oct. 2024 par VrboOwner, Gestion de l’hôtel
This is the Review right after this stay on another site...5 star the issue were addressed.
This was exactly what we needed to get away for the weekend. It was a beautiful time of year to be in the shanandoah area
par un voyageur
Much needed TLC
Publié le 16 juin 2024 sur HomeAwayThis cabin needs much work, i understand where it is you will have mice and critters but the cabin has alot of mouse droppings that are not cleaned up , the pots and pans to use for cooking are in poor condition, we weren't able to use the grill no propane, the microwave had mouse droppings coming out of the vent , the wooden deck has boards coming up , and the door lock is not very secure . I wouldn't even say the cabin needs updating it needs TLC and more attention to detail. There is no comfortable place to sit it has a futon and a corner made couche that isn't very comfortable. We did contact the host because the microwave stopped working he was very nice and offered to come and help as he was on the way it started to work. At the time we didn't mention things that we found since it wasn't all at once. I didn't feel right about calling him everytime we noticed something my husband and i just made the best of what we had since we are 6 hours away we couldn't just pack up. So when we left i texted him to tell him. I just hope that he checks everything out and changes will be made. Also if you are a shower person. There is a hot tube in the bathroom but no shower on the hot tub is a shower hose . So if you aren't a tub person you may want to consider that. As i said i didn't contact the host everytime something happened cause i would have contacted him more than one time over the course of 4 days. I did ask for what he felt was a far refund but no refund .
Commentaires de Gestion de l’hôtel
30 oct. 2024 par VrboOwner, Gestion de l’hôtel
There is a Shower on the tub it is hand held. New have new Cleaning procedures and I am personally following up on any issues raised, ..This is one recent review.:
This was exactly what we needed to get away for the weekend. It was a beautiful time of year to be in the shanandoah area
par un voyageur
Get away
Publié le 22 avr. 2024 sur HomeAwayA little out dated No Shower. Pots and Pans worn out. Coffee maker needs update for coffee pods.
par un voyageur
Worst experience ever
Publié le 18 avr. 2024 sur HomeAwayThere was no stay. The property owner did not provide a code to access the property. There was a backup plan communicated that I trusted would be honored. It was not. There was a phone at the back of the house, but there was no dial tone for this non-working phone. I took a picture of the 2 toll free numbers so I could drive back out to where I had cell phone service. Once there, no one answered the phone on either number. No one returned my call as I had requested, either.
If that wasn’t bad enough, VRBO has done nothing to help except act in abusive, unethical, and unprofessional ways- more than implying that my inability to access the property was my fault. Unbelievable. VRBO took my money and has done nothing but give me the runaround since that time.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par VrboOwner, Gestion de l’hôtel
We sorry you had such a difficult experience. Although we are listed on VRBO we are not in control of its' customer support..
this is a recent review:
. Good place to get away for the weekend, the fresh air and trees make it ideal to relax. Is private and peaceful, my family enjoyed it.
par un voyageur de Dothan, Al
No frills….just chillz
Publié le 4 avr. 2024 sur HomeAwayWe had a great time getting away and having a secluded, private and peaceful place to stay. We drove around Shenandoah’s Sky Line Dr and came back to amazing weather and spent a few hours in the hot tub. Accessing the property was easy peasy and the property manager was super quick to respond to any questions. Very relaxing, exactly what we needed!
With that being said…the cleanliness was my biggest issue. The futon in the living room is red with black stains all over it, just filthy. We had to cover it with a comforter to sit on it without being grossed out. It wouldn’t be too big of an issue if it wasn’t the only comfortable place to sit in the room aside from the wooden bench with the thinnest cushions on it. The mats on the floor in the bedroom were a bath mat on one side and a toilet mat on the other, I couldn’t help but wonder how old and dirty these may be. Cabinet door in one bedroom was broken and hanging from one hinge.
It would be a nice cabin that I would come back to with a little TLC and some more comfortable seating in the living room.
par un voyageur
Nature’s retreat
Publié le 24 mars 2024 sur HomeAwaySecluded cabin in the woods for a weekend getaway. The host was very communicative/helpful, check-in was easy, and we were pleased with the property. Additionally, we enjoyed hikes, scenic views, and spied on playful wildlife.
par un voyageur
I didn’t like it
Publié le 4 mars 2024 sur HomeAwayThe place was definitely okey but it was really dirty. They need ti clean really good the place. It was alot of animals hair.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
We had a great time here. Very secluded, nice looking cabin, hot tub, and close to Luray, which my wife has never been so we went there on her birthday. All in all it was a nice escape and we would go back again. However there are some things you need to know before booking.
1. There is WiFi, but the password isn't provided so you have to ask. I recommend asking before you go, since there is absolutely no cell service there.
2. No cell service. There is supposed to be a land line, but you couldn't make calls only recieve calls.
3. The only communication we had with Patrick was through the VRBO website, even though we told him we had no cell service and he had to call us on the cabin phone. He still answered on the VRBO site. In order to get cell service to check the website we had to drive all the way back to the entrance of the community. Thankfully he did respond to my message on the VRBO site, but again, we had to drive to find cellular service. It took us two hours to get set up and comfortable.
4. The hot tub was clean, full, and nice. We enjoyed it two nights while we were there, the third night snowed and we just didn't feel like going out in it. The only issue is that the jets are extremely weak, not like my hot tub at all.
5. Two person whirlpool tub. Ver spacious, clean, and it looked nice. The only problem we had was that the jets did not work. We tried everything but it still didn't work. The wife still loved it.
I would go back.
par un voyageur
GREAT place
Publié le 5 déc. 2023 sur HomeAwayVery Beautiful 😍 thank you
par un voyageur
Publié le 6 nov. 2023 sur Expedia
Same as previous reviews. Jetted tub did not work. Had to wait a day to get the wifi password . Loved how secluded it was.
