Ratings based on 604 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Horrible work by Hotel.com and the hotel
Posted Jul. 28, 2024 on HotelsThe hotel was under construction. Booked to swim no pool- no warning when checked in. Shower curtain smelled sour. Bathtub handle so tight it took two to turn. Dropped all night. Part of dinner was burned. Will not stay here again. Hotel.com should not have recommended this hotel. You are not current with their construction
Comment from Hotel Management
Aug. 5, 2024 by Deidre, Hotel Management
Thank you for sharing your thoughts on our on going property improvements. We understand the inconvenience and frustrations that these upgrades can pose, but rest assure our goal is to provide the best experience before, during, and after this project. We invite you to join us in the future when our facelift is completed.
by A traveller
Posted Jun. 29, 2024 on Expedia
The stay was terrible. The door to the room kept sticking. Had a hard time getting in or out of the room. There were no extra sheets for the sofa bed. The shower drained slow. Water was just standing in the shower for hours. And they did not notify us about the construction going on above us. We woke up on Saturday morning 8am to loud bagging and dragging of materials right above our room!
Comment from Hotel Management
Aug. 5, 2024 by Deidre, Hotel Management
I apologize for your experience while staying with us. Your experience was not up to our standards. We hope you will give us another chance to redeem ourselves.
by A traveller
Posted Jun. 29, 2024 on Expedia
by A traveller
Posted Jun. 18, 2024 on Hotels
by A traveller
Posted Jun. 13, 2024 on Hotels
by A traveller
Posted Jun. 9, 2024 on Expedia
by A traveller
Posted Jun. 1, 2024 on Expedia
Not many choices in Starkville and this is probably the nicest hotel they have. That said, they need to freshen up a few things and probably offer a little more staff. Can’t get blankets or towels at night without going down to the desk and have had the air conditioning not work and the tv not work. This past stay was fine except for shortage of staff.
by A traveller
Fine for One Night Stay
Posted May 19, 2024 on HotelsWe stayed here for one night on a road trip. I was worried by a lot of the negative reviews but it was fine. Yes there was construction work ongoing but the room was fine, it was big, it was clean, for a one night stay basic but all was fine (we didn't pay a high room rate for this room). We didn't really use facilities there as we arrived too late for the pool and had breakfast out of hotel.
by A traveller
Posted May 15, 2024 on Hotels
Our visit was excellent… nice room amenities.. microwave, mini fridge, iron and board.. room was clean and comfortable… no smoking inside rooms or building but outside area had a designated area
by A traveller
Posted May 13, 2024 on Expedia
The rooms for our stay averaged $350 per night, a three night stay. First we went down for breakfast and coffee first morning NO FREE BREAKFAST OR COFFEE! So on top of $350 per night we paid $7 per cup of coffee. Next we didn’t see housekeeping for our whole stay. Third the water in the bathtub ran continuously. Could not shut it off. When I got off the elevator my first impression was that the carpet seemed old and worn but dismissed as me being too picky. Now I think they’re over priced, not well kept up, maybe trying to pay for the remodeling that’s ongoing. The room itself was roomy except for the constant running water. When I made a comment to front desk about being pricey and not worth it her comment was that I shouldn’t have booked through Expedia, they charge more.
