Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de BRENTWOOD
Publié le 1 déc. 2024
Commentaires de Gestion de l’hôtel
1 déc. 2024 par Craig, Gestion de l’hôtel
Wendy,Thank you for staying with us. We appreciate your feedback.
par un voyageur de BETHLAHEM
Publié le 4 nov. 2024
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Diana - Front Desk, Gestion de l’hôtel
Good morning Bridget! Thank you for taking the time to leave us a review. We greatly appreciate it. I'm so glad you enjoyed your stay here with us. We hope to see you again in the future!
par un voyageur de HAMBURG
Publié le 31 oct. 2024
The room was mostly clean. I did find a few hairs in the bathroom on the sink faucet and the toilet. There is some disrepair such as rust in the tub and chipping paint on the door. Overall the room was large and otherwise clean.
I book through Travelocity so I am not giving my credit card to multiple companies when I travel. This hotel demanded a credit card on file for “incidentals” upon arrival. I dislike this Policy as it was not mentioned upfront or I would have chosen a different hotel.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Diana - Front Desk, Gestion de l’hôtel
Good morning Christina. Thank you for taking the time to leave us a review. I apologize that your stay here with us was not to your satisfaction. I will pass along your review to our Assistant General Manager so she can address the issues you had during your stay.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Excellent all around
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Diana - Front Desk, Gestion de l’hôtel
Good morning Karen. Thank you for taking the time to leave us a review. We greatly appreciate it. I'm so glad you enjoyed your stay here with us! We hope to see you again in the future!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Diana - Front Desk, Gestion de l’hôtel
Good morning John. Thank you for taking the time to leave us a review. We greatly appreciate it. I hope we see you again in the future!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Diana - Front Desk, Gestion de l’hôtel
Good morning David. Thank you for taking the time to leave us a review. We greatly appreciate it. We hope to see you again in the future!
par un voyageur de Menlo Park
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Craig, Gestion de l’hôtel
Heesang,Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
I wanted to thank Kendra for her incredible support and compassion during our stay last week. Our son was assaulted by 3 other students he did not know and ended up with a broken jaw, wired shut for 3 weeks. It was a horrific experience for our family but Kendra worked with us throughout our stay to make sure we had what we needed and to extend our stay as needed depending on the state of his recovery. It was a day by day decision especially as we waited for the dining hall to work out his liquid diet to ensure he had food he was able to consume. Kendra could not have been kinder to us throughout our stay even sharing a family history with a similar event. The other desk employees were also very kind as well especially Diana. We have stayed with you many times now as my daughter is a junior at Penn State and will see you again in November for a football game. The leadership team here has clearly established an authentically caring culture which is obvious to the guests. Thank you for everything.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Diana - Front Desk, Gestion de l’hôtel
Good morning Laura! Thank you for taking the time to leave us a review and such a great one at that!! It was truly our pleasure to help you and your family out in any way that was possible for us! I hope his recovery doesn't take forever and his healing is without any "scars". We can't wait to see you in November!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Pool and hot tub were nice for the kids.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Craig, Gestion de l’hôtel
Katie,Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Super friendly staff and the hotel smelled great
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Craig, Gestion de l’hôtel
Russell,Thank you for staying with us. We appreciate your feedback.
