Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Edgewood Tahoe, Gestion de l’hôtel
Thank you for your tremendous rating! We're happy to hear you had a memorable experience with us at Edgewood Tahoe and look forward to your next visit.
par un voyageur de Livermore
Publié le 13 oct. 2024 sur Expedia
We have been coming here for years. After this recent visit, I have 2 complaints. Let me preface this by saying this is shoulder season, so it's not terribly crowded. First complaint - restaurant service was exceedingly slow, as in horrible. Second complaint - for a 5 star rating, the sheets were scratchy and low quality rough (I came home with a rash on my legs). The toiletries were low quality as well (did not seem like true L'Occitane quality). I love this resort, will come back, but i think they can provide better quality amenities and service, especially for the price.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Edgewood Tahoe, Gestion de l’hôtel
Thank you for your feedback and for being a loyal guest over the years. We're glad to hear you plan to return, but we sincerely apologize for the issues you experienced during your recent stay. We take your comments about the restaurant service and the quality of the linens and toiletries seriously, especially considering the standards we aim to uphold.We will review these concerns with our team to ensure improvements are made, as we want every visit to reflect the high standards you’ve come to expect. If there’s anything specific you’d like to discuss or if we can assist further, please feel free to reach out. We look forward to welcoming you back for a more seamless experience.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Edgewood Tahoe, Gestion de l’hôtel
Thank you for the five stars! It’s always wonderful to see guests enjoy our resort. We hope to welcome you back for another exceptional stay.
par un voyageur
Par Excellance
Publié le 6 oct. 2024 sur HotelsAbsolutely Majestic views and fantastic service!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Edgewood Tahoe, Gestion de l’hôtel
We truly appreciate the excellent rating! It means so much to us, and we can't wait to have you back at Edgewood Tahoe Resort.
par un voyageur
Take the edge off at Edgewood
Publié le 5 oct. 2024 sur HotelsA complete resort experience. We enjoyed this property and all the amenities. Go to the spa, play golf, roast s’mores.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Edgewood Tahoe, Gestion de l’hôtel
Thank you for sharing your wonderful experience with us! We're so glad you enjoyed all that Edgewood Tahoe Resort has to offer, from the spa and golf course to roasting s'mores by the fire. It sounds like you had a complete resort experience, and we can’t wait to welcome you back for more memorable moments!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Beautiful place professional service
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Edgewood Tahoe, Gestion de l’hôtel
We're delighted to see your five-star review! We hope to have the pleasure of hosting you again soon at Edgewood Tahoe.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
2 oct. 2024 par Edgewood Tahoe, Gestion de l’hôtel
We truly appreciate your five-star review! It means the world to us that you had a wonderful time at Edgewood Tahoe Resort. We can't wait to host you again!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Edgewood Tahoe, Gestion de l’hôtel
Thank you for the five-star rating! We're so glad you enjoyed your time at Edgewood Tahoe and hope to welcome you back for another wonderful stay soon.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Edgewood Tahoe, Gestion de l’hôtel
Thank you for the fantastic rating! We're thrilled you had a great experience and can't wait to welcome you back to Edgewood Tahoe.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Edgewood Tahoe, Gestion de l’hôtel
Thank you so much for your wonderful five-star review! We’re thrilled to hear that your experience at Edgewood Tahoe was exceptional. It’s always our goal to create unforgettable stays for our guests, and your feedback means the world to us.We can’t wait to welcome you back for another amazing visit!