Note fondée sur 2 069 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
3,5 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

cool

Publié le 7 août 2024 sur Hotels
sejour en couple bien sympathique et hotel propre et bien placé
Commentaires de Gestion de l’hôtel
8 août 2024 par Guest Services, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!!!
5 sur 5
par un voyageur

Publié le 9 déc. 2024
Commentaires de Gestion de l’hôtel
10 déc. 2024 par Guest Services, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!!!
5 sur 5
par un voyageur

Publié le 6 nov. 2024
It's really out dated truly need new paint no fridge no microwave no restaurant really in hotel no breakfast options it was so so guess you get what you pay for
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Guest Services, Gestion de l’hôtel
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!
5 sur 5
par un voyageur

Publié le 12 oct. 2024
Unfortunately the pool has been closed since long time ago and I went there to relax and enjoy the pool with my family. The resort is in remodeling.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for staying with us. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!
4 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!!!
1 sur 5
par un voyageur de Crescent City

Publié le 4 oct. 2024
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!!
2 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Hotels
Not a fantastic experience, unfortunately. No reason to charge for parking after additional resort fees for nothing. Pool was closed and fitness center was forgettable. Parking garage elevators are out of order and several closed off area on casino floor - guess new shops are coming at some point. The room was slightly tired from the HardRock glory days, hat water was barely warm, at best, no AC - instructions dictate to open a window. Bed was comfortable though and the seafood restaurant was great. Overall, I should have stayed at Bally’s.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!
2 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
Very dark posters and pictures inside hall and rooms. I don't if this is because it was left over from Hard Rock but it is dark walls and dark posters.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!
1 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
Didn’t have ac. Pool not open. Felt like a motel.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!