Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Moirans
Publié le 23 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Holiday Inn Club Vacations, Incorporated, Gestion de l’hôtel
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. Thanks for sharing your rating.
par un voyageur
Publié le 8 août 2024 sur Expedia
Excelente staff, muy amables, respetuosos y atentos. El lugar muy limpio; no tuve la suerte de usar el jacuzzi porque no estaba funcionando. Algunos defectos como cualquiera; pero en general me gustó el resort, buena vigilancia, buenos servicios y excelente equipo administrativo y de atención .
Commentaires de Gestion de l’hôtel
8 août 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
5 star vacations are what we strive for at the Tahoe Ridge resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Holiday Inn Club Vacations, Gestion de l’hôtel
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at Tahoe Ridge Resort.
par un voyageur
Publié le 6 août 2024 sur Expedia
Lied about amenities, no ac room over 85 degrees dirty inside, no breakfast told at check in, long long check in…. Very inconvenient hours and terrible building set up to get to the one restaurant with way too many guests…. Horrible experience and will never go back.
Commentaires de Gestion de l’hôtel
7 août 2024 par Holiday Inn Club Vacations, Gestion de l’hôtel
It’s always our aim to make sure guests have a positive experience, and we hate to hear this did not ring true for your recent stay with us at Tahoe Ridge Resort. We appreciate your taking the time to share your comments and rating. We’re sorry we did not meet your expectations.
par un voyageur
Decent stat
Publié le 5 août 2024 sur HotelsRooms are a bit outdated, bath tub/shower combo are extremely high and slippery which make them difficult to get out of even for a physically fit 30 year old. The rooms were hot with a window about 10inx5in and no A/C or venting which made for a very humid stay. Check out time is also earlier than most other hotels at 10a. Only one elevator was working for a whole building, and there was lots of trash built up in the hallways. At 300$/night, I expected a little more. All staff were generally nice and accommodating.
Commentaires de Gestion de l’hôtel
6 août 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.
par un voyageur
Publié le 5 août 2024 sur Expedia
Great view and clean.
Commentaires de Gestion de l’hôtel
6 août 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
We love to see this! Thanks a million for taking the time to rate your stay at the Tahoe Ridge resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Holiday Inn Club Vacations, Gestion de l’hôtel
We hate to see that your recent stay at Tahoe Ridge Resort wasn’t what you hoped it would be. Thank you for your rating. We take this feedback seriously and appreciate your taking the time to share it.
par un voyageur
Publié le 5 août 2024 sur Expedia
Love the pools and hiking trails. Craft activities for the kids, mini golf, movie nights, weight room,
Sad that I paid over$1000 more booking. Through Expedia than my daughter-in law paid for the same room.
Commentaires de Gestion de l’hôtel
6 août 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
5 star vacations are what we strive for at the Tahoe Ridge resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
par un voyageur
Publié le 4 août 2024 sur Hotels
We called reservations for several hours to try to get an early check in without success. When we did check in there were several people there doing the same. It took a very long time and so we were late for a planned dinner. Later, when we got into our room it was very hot and stuffy. Not knowing it did not have air conditioning we searched frantically for controls to get it on. Once again we reached out to get help without success for more than an hour. Eventually, we did get ahold of someone who immediately sent a portable air conditioner. Our only other complaint was that there was some dirt on the bathroom wall.
Commentaires de Gestion de l’hôtel
5 août 2024 par Holiday Inn Club Vacations, Gestion de l’hôtel
Thank you for letting us know about your experience with us. We hate to see that your recent stay wasn’t all you hoped it would be. We appreciate your comments and this rating and hope you’ll be back to see us again at Tahoe Ridge Resort.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.
