Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beautiful View
Publié le 15 sept. 2024 sur HomeAwayWent with three friends. Great view and very comfortable beds.
par un voyageur
Not bad
Publié le 5 sept. 2024 sur HomeAwayPlace needs to be fixed up
par un voyageur
Great Views but not a Great Stay
Publié le 24 juin 2024 sur HomeAwayDespite pool and hot tub listed in property description, we were told they were not available. The couch was so worn it was uncomfortable to sit on. There are great lake views but only from the public access balcony that accesses other condos and there are no outdoor chairs. The kitchen is so small no more than one person can fit at a time.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.
par un voyageur
Stateline condo
Publié le 28 avr. 2024 sur HomeAwayExcellent location
par un voyageur
Ski trip
Publié le 7 mars 2024 sur HomeAwayGreat condo
Everything was perfect
Would stay again at this property
par un voyageur de Jacksonville, USA
Great vacation!
Publié le 28 juill. 2023 sur HomeAwayProperty was just as described. Great view, great location. Host was very accommodating with small touches to make the trip perfect. Highly recommend
par un voyageur de San Diego, CA
Wonderful Experience
Publié le 30 juin 2023 sur HomeAwayTerrific view. Peaceful and serene. Everything we needed was available plus some. Great communication with owner and Quick response from vacasa for pool access code.unit is on 3rd floor, 2 flights of stairs from parking lot but well worth it, and we're in our late 60s and 70s. If we can make it, so can you.
Will return for sure!
par un voyageur
Beautiful condo, gorgeous view- property manager needs to improve
Publié le 20 mai 2023 sur HomeAwayBeautiful condo, gorgeous view, great updates to the downstairs- chairs to pull on the porch would be nice. Didn’t want to pull the kitchen chairs outside. Thanks for the beach chairs to borrow!
We had multiple issues with the cleanliness of the unit, water leak in the roof (left a water bowl collecting nasty water in the living room), kitchen sink clogged and disposal didn’t work, hair in shower and unit needed to be dusted- we contacted the management company on arrival and every day after and we’re told “the local team will contact you.” We never heard from anyone. On day 3 the key lock reset and the code didn’t work. It took 25 minutes for anyone at the PM company to answer a text or phone call. The team on the phone was nice and understanding but nothing changed. Nothing was fixed. Still haven’t heard from anyone regarding the issues.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Awesome View
Publié le 20 avr. 2023 sur HomeAwayWe loved the view!! This was first time ever staying in a vrbo. It was a good experience. Only problem, the ceiling started leaking on our last night. Otherwise, great place!!
par un voyageur de GA
Tahoe
Publié le 9 mars 2022 sur HomeAwayEnjoyed our stay. Well equipped condo
